Papers by Zhiyu Chen
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| Challenge: | Existing question answering datasets focus on dealing with homogeneous information, but using homogenous information alone might lead to coverage problems. |
| Approach: | They propose a large-scale question-answering dataset that requires reasoning on heterogeneous information. |
| Outcome: | The proposed model can achieve an EM score of 40% while the existing model is far behind human performance. |
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| Challenge: | Existing approaches to CQA involve training new models from scratch . existing approaches are expensive and often not feasible . |
| Approach: | They propose to use QA feedback to supervise the rewriting model with reinforcement learning. |
| Outcome: | The proposed model can improve QA performance over baselines for extractive and retrieval QA. |
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| Challenge: | Existing benchmarks rely heavily on text-based evaluation and largely ignore paralinguistic cues such as prosody, emotion, and speaker traits. |
| Approach: | They propose a speech-native benchmark for evaluating instruction-following S2S models with explicit assessment of both semantic understanding and paralinguistic expression. |
| Outcome: | The proposed system enables more natural, robust, and human-aligned speech agents. |
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| Challenge: | Existing benchmarks for political user-level stance detection rely on noisy heuristics or distant supervision. |
| Approach: | They propose a large-scale, expert-annotated benchmark for political user-level stance detection with explicit social network structure that integrates user content and followee signals. |
| Outcome: | The proposed framework outperforms baselines in terms of quality and reliability. |
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| Challenge: | E-commerce product catalogs contain billions of items with lengthy titles . this leads to a gap between how customers refer to these unnatural titles - and how they are used . |
| Approach: | They propose a novel approach to product title summarization that uses a fine-tuned instruction strategy to train a highly accurate model. |
| Outcome: | The proposed approach can generate more accurate product title summaries with an improvement of over 14 and 8 BLEU and ROUGE points. |
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| Challenge: | Current LLMs struggle to consistently provide effective responses to client speeches due to the lack of supervision from high-quality real psycho-counseling data. |
| Approach: | They propose to use a dataset to evaluate therapists' responses to client speeches using a set of professional and comprehensive principles to evaluate their responses. |
| Outcome: | The proposed model achieves an impressive win rate of 87% against GPT-4o. |
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| Challenge: | Accurate intent classification is critical for efficient routing in customer service . however, as companies expand their product lines, intent classification faces scalability challenges . |
| Approach: | They propose a retrieval-augmented generation Enhanced Intent Classification approach which leverages retrieval augmented generation to integrate relevant knowledge into a model. |
| Outcome: | The proposed approach outperforms fine-tuning, zero-shot, and few-shot methods on real-world datasets. |
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| Challenge: | Existing knowledge injection methods fail to understand the semantics of tweets . |
| Approach: | They propose a method to flexibly inject knowledge into a pre-trained language model and adaptively expand tweets context. |
| Outcome: | The proposed method is based on two training stages to flexibly inject knowledge into the pre-trained language model and adaptively expand tweets context. |
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| Challenge: | Existing research has explored mental health condition classifications, empathetic conversations, and chatbots designed for simple discourse structures. |
| Approach: | They propose a benchmark for systematic evaluation of cognitive behavioral therapy assistance using Large Language Models (LLMs). |
| Outcome: | The proposed benchmark includes three levels of tasks covering key aspects of cognitive behavioral therapy that could be enhanced through AI assistance. |
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| Challenge: | Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. |
| Approach: | They propose a method for solving dialogue state tracking (DST) with large language models through function calling. |
| Outcome: | The proposed approach improves zero-shot DST, allowing adaptation to diverse domains without extensive data collection or model tuning. |
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| Challenge: | Large Language Models (LLMs) have given rise to generative recommenders . however, improving the generated content through user feedback is prohibitively expensive . |
| Approach: | They propose a generative explore-exploit method that exploits items with high engagement and actively explores hidden population preferences to improve recommendation quality. |
| Outcome: | The proposed approach exploits items with high engagement and actively explores hidden population preferences to improve recommendation quality. |
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| Challenge: | Question Answering (QA) is a longstanding NLP task, and voice assistants like Alexa have made Spoken QA ubiquitous. |
| Approach: | They propose a model that uses linguistically-grounded operations to rewrite questions to facilitate answering. |
| Outcome: | The proposed model improves answer rates on 1M unanswered questions from a leading voice assistant. |
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| Challenge: | Recent studies show that obfuscation techniques for MLaaS are susceptible to embedding inversion attacks (EIAs). |
| Approach: | They propose a model obfuscation framework that protects client inputs from embedding inversion attacks by obliviously obbing models. |
| Outcome: | The proposed framework outperforms existing works in utility by 10% with a nearly 80% resistance rate against embedding inversion attacks. |
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| Challenge: | Large Language Models struggle with the "curse of two-hop reasoning" in compositional tasks. |
| Approach: | They propose to form a "Generalization Circuit" during a prolonged "grokking" phase . they argue that grokkking is the process of integrating memorized atomic facts into an easy-acquire reasoning path. |
| Outcome: | The proposed model is superior to non-grokked models, but it requires a large computational cost . the study shows that grokking is not the sudden acquisition of a new reasoning paradigm . |
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| Challenge: | False gram and phonological errors make Chinese spelling check difficult . a novel end-to-end trainable model outperforms existing methods . |
| Approach: | They propose a trainable Chinese spelling check model that integrates phonological and visual information into a pre-trained language model. |
| Outcome: | The proposed model outperforms existing state-of-the-art models on three benchmarks. |
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| Challenge: | Mental illness remains one of the most critical public health issues. |
| Approach: | They propose a patient simulation framework for cognitive behavior therapy training that uses large language models to act as a simulated therapy patient. |
| Outcome: | The proposed framework improves the skill acquisition and confidence of mental health trainees beyond textbooks, videos, and role-play with non-patients. |
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| Challenge: | Recent advances in large pre-trained language models have brought the NLP field into a new era. |
| Approach: | They propose a large-scale dataset to study the chain of numerical reasoning in conversational question answering. |
| Outcome: | The proposed dataset should push forward the exploration of real-world, complex reasoning tasks as the next research focus. |
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| Challenge: | Existing methods for benchmarking the uncertainty of large language models face challenges . existing methods require internal model access, additional training, or high computational costs . |
| Approach: | They propose a new benchmark for evaluating the uncertainty of large language models based on confidence intervals . UBench encompasses 11,978 multiple choice questions spanning knowledge, language, understanding, and reasoning capabilities. |
| Outcome: | The proposed method outperforms existing methods for benchmarking the uncertainty of large language models. |
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| Challenge: | Prior human-annotated CPS datasets are small in size and lack integration with real-world product search systems. |
| Approach: | They propose a method to generate target-oriented shopping conversations without human annotations by using large language models. |
| Outcome: | The proposed method achieves highly natural and coherent conversations from three shopping domains and significantly improves on human evaluations and downstream tasks. |
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| Challenge: | Embodied agents have demonstrated performance in following instructions informed by texts and images . however, the potential of models providing useful guidelines for humans to complete tasks remains underexplored . |
| Approach: | They propose a multimodal procedural planning task that generates paired text-image plans . this task provides more complementary and informative guidance than unimodal plans a . authors propose modality prompting methods that leverage zero-shot reasoning ability . |
| Outcome: | The proposed method improves the interaction in dual modalities and provides more information than unimodal plans. |
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| Challenge: | Using a pre-defined vocabulary is a common approach to selecting text inputs . however, using a large vocabulary is not economical, as it limits the model's applicability on computation-or memoryconstrained scenarios. |
| Approach: | They propose a more sophisticated variational vocabulary dropout to perform vocabulary selection . they propose two new metrics to measure area under accuracy-vocab curve and Vocab Size under X% accuracy drop . |
| Outcome: | The proposed framework outperforms the baselines on the vocabulary selection problem on multiple NLP classification tasks. |
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| Challenge: | Retrieval-Augmented Generation (RAG) models integrate large language models with external knowledge retrieval . however, building multi-turn RAG-based chatbots for real-world customer service requires additional complexities. |
| Approach: | They propose methods to automatically generate labels for adaptive retrieval components using real customer-agent dialogue data. |
| Outcome: | The proposed method generates labels for components using real customer-agent dialogue data. |
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| Challenge: | Existing methods to learn textual relation embeddings are lacking in large open-domain corpora. |
| Approach: | They propose to learn a general-purpose embedding of textual relations using a large dataset from Freebase. |
| Outcome: | The proposed embedding can facilitate downstream tasks requiring relational understanding of the text. |
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| Challenge: | Modern language models rely on Reinforcement Learning from Human Feedback (RLHF) to encourage safe behaviors, but they remain vulnerable to adversarial attacks due to three key limitations: (1) the inefficiency and high cost of human annotation; (2) the vast diversity of potential adversarials; and (3) the risk of feedback bias and reward hacking. |
| Approach: | They propose an iterative adversarial training method that incorporates three key innovations to address these challenges. |
| Outcome: | Experiments on Mistral-7B-Instruct-v0.3 show that the proposed method significantly enhances robustness and reduces harmful outputs from 5.88% to 0.43%. |
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| Challenge: | Large Reasoning Models (LRMs) are powerful but still suffer from inefficient and off-target reasoning. |
| Approach: | They propose a training-free framework that automatically optimizes Large Reasoning Models' reasoning by generating think-prefixes that evolve driven by a taxonomy of reasoning behaviors. |
| Outcome: | The proposed framework significantly improves accuracy-length trade-off for efficient reasoning, drastically improves safety and improves instruction following. |
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| Challenge: | Existing Continual Learning (CL)-based Temporal Knowledge Graph Reasoning methods are incomplete and reorganize historical facts without preserving historical knowledge. |
| Approach: | They propose a method which generates and adaptively replays historical entity distributions from the whole historical context. |
| Outcome: | The proposed method outperforms baselines in reasoning and mitigating forgetting. |
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| Challenge: | Existing systems for mental health support are shallow and heuristic, e.g., analyzing emotions and generating comforting responses. |
| Approach: | They propose to use cognitive distortion detection to perform diagnosis on the patient’s speech via three stages: subjectivity assessment to separate the facts and the thoughts; contrastive reasoning to elicit the reasoning processes supporting and contradicting the thoughts and schema analysis to summarize the cognition schemas. |
| Outcome: | The proposed system improves on ChatGPT for cognitive distortion detection while generating high-quality rationales approved by human experts. |
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| Challenge: | Existing memory benchmarks rely on user–agent conversational histories, which are temporally fragmented and insufficient for capturing continuous life trajectories. |
| Approach: | They propose a benchmark for evaluating long-term memory in AI Clone scenarios grounded in non-conversational digital traces, including diaries, social media posts, and emails, spanning one to three years. |
| Outcome: | Experiments show that existing memory benchmarks struggle in this setting, highlighting open challenges for life-grounded personalized AI. |
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| Challenge: | Existing memory frameworks lack a formal, executable specification for memory control. |
| Approach: | They propose a unified memory operation language that standardizes translation of natural-language instructions into reliable execution. |
| Outcome: | The proposed language standardizes translation of natural-language instructions into reliable execution. |
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| Challenge: | Named Entity Recognition (NER) is a core task in Natural Language Processing. |
| Approach: | They present a dataset for fine-grained Named Entity Recognition covering 33 entity classes across 12 languages in monolingual and multilingual settings. |
| Outcome: | The proposed dataset covers 33 entity classes across 12 languages in monolingual and multilingual settings. |
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| Challenge: | Existing studies treat task-oriented dialogue and chit-chat as separate domains . a new dataset is created to integrate both types of dialogue into a single system . |
| Approach: | They propose to integrate task-oriented dialogue and knowledge-grounded chit-chat into a single model by using a dataset. |
| Outcome: | The proposed models improve the performance of knowledge-enriched dialogues while maintaining a competitive task-oriented dialog performance. |
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| Challenge: | Large Language Models (LLMs) operating in 0-shot or few-shot settings achieve competitive results in Text Classification tasks. |
| Approach: | They propose to make Large Language Models (LLMs) operating in 0-shot or few-shot settings as efficient as 0- shot text classifiers by leveraging a small number of samples. |
| Outcome: | The proposed model is able to perform better on multiple datasets than existing models on 0-shot or few-shot settings. |
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| Challenge: | Large language model (LLM) agents have demonstrated remarkable potential in advancing scientific discovery, but their capability in reproducing code from research papers remains underexplored. |
| Approach: | They propose to evaluate LLM agents' ability to reproduce scientific research papers by analyzing code reproduction tasks from 23 research papers published in top-tier NLP venues. |
| Outcome: | The proposed benchmark systematically evaluates the capability of large language model (LLM) agents on code reproduction from Language Modeling Research. |
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| Challenge: | Popular, large, pre-trained models fall far short of expert humans in acquiring finance knowledge and in complex multi-step numerical reasoning on that knowledge. |
| Approach: | They propose a large-scale dataset with Question-Answering pairs over financial reports written by financial experts to facilitate analytical progress. |
| Outcome: | The proposed dataset is the first of its kind and is available on github. |
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| Challenge: | a novel evaluation framework assesses the capabilities of Large Language Models (LLMs) for editorial capabilities in Chinese journalism. |
| Approach: | They propose to use a benchmark dataset to assess the capabilities of Large Language Models (LLMs) for editorial capabilities in Chinese journalism. |
| Outcome: | The proposed evaluation framework is based on a dataset of 1,267 test samples in 24 news domains. |
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| Challenge: | Recent studies on Natural Language Generation (NLG) from structured data focus on surface descriptions of simple record sequences, for example, attribute-value pairs of fixed or very limited schema. |
| Approach: | They propose to use a large-scale dataset to generate NLG from logical forms to obtain controllable and faithful generations from structured data. |
| Outcome: | The proposed model can describe interesting facts from logical inferences across records, but it is difficult to produce such fidelity. |
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| Challenge: | Existing evaluation methods for large language models rely on static benchmarks and standardized evaluation protocols. |
| Approach: | They propose an adaptive evaluation framework that integrates dynamic domain knowledge modeling with progressive reasoning assessment to improve evaluation fidelity. |
| Outcome: | Empirical results show that the framework distinguishes LLMs in terms of domain knowledge coverage and reasoning chain completeness. |
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| Challenge: | CCTA reports provide an assessment of coronary disease severity to guide patient management. |
| Approach: | They propose a pipeline that decouples structuring from classification by an LLM-based parser . CCTA-RADS is the largest publicly available dataset of CCDA reports . |
| Outcome: | The proposed approach improves the F1-score by 6%-13% compared with direct methods. |
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| Challenge: | Existing studies on neural natural language generation focus on surface-level realizations with limited emphasis on logical inference. |
| Approach: | They propose a task where a model is tasked with generating natural language statements that can be logically entailed by facts in an open-domain semi-structured table. |
| Outcome: | The proposed task is based on the existing TabFact dataset with a wide range of logical/symbolic inferences. |
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| Challenge: | Existing conversational systems are agent-centric, which assumes the user utterances will closely follow the system ontology. |
| Approach: | They build a dataset that maps user preferences to an ontology and model user preferences as estimated distributions over the system ontologies. |
| Outcome: | The proposed system can be used to push existing research from agent-centric to user-centric. |
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| Challenge: | RULEARN is a benchmark to assess the rule-learning abilities of large language models (LLMs) in interactive environments. |
| Approach: | They propose a framework that integrates the process of **I**nduction, **De**duction, and **A**bduction. |
| Outcome: | The proposed framework improves on the baseline and human-like rule learning in real-world scenarios. |
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| Challenge: | Recent advances in Large Language Models (LLMs) have propelled their use in informationintensive tasks such as question answering and knowledge synthesis. |
| Approach: | They propose a reinforcement learning-based training method that incorporates confidence thresholds to reward high-certainty search decisions. |
| Outcome: | The proposed method outperforms baseline models on seven QA benchmarks and demonstrates that it is more efficient than existing methods. |
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| Challenge: | Traditional retrieval systems focus on lexical or semantic similarity rather than logical relevance. |
| Approach: | They propose a new RAG framework that augments retrieval with logical reasoning . hopRAG uses a retrieve-reason-prune mechanism to explore multi-hop neighbors . |
| Outcome: | The proposed framework outperforms conventional retrieval systems and state-of-the-art benchmarks on multi-hop QA tasks. |
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| Challenge: | Neural-based approaches to natural language generation are data-hungry and difficult to adopt in real-world applications. |
| Approach: | They propose a task of few-shot natural language generation from structured data or knowledge to generate coherent sentences from input data and language modeling to compose coherent sentences. |
| Outcome: | The proposed approach outperforms the strongest baseline approach by over 8.0 BLEU points improvement. |
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| Challenge: | Frequently Asked Question (FAQ) retrieval aims at retrieving question-answer pairs for a given user query. |
| Approach: | They propose to use an intent classifier to predict whether a query is looking for an FAQ and a reformulation model to rewrite the query into a natural question to improve retrieval performance. |
| Outcome: | The proposed method improves 12% on Hit@1 on retrieving ground-truth FAQs while reducing latency by 95% compared to baseline systems. |
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| Challenge: | Existing personalized dialogue systems struggle to reconcile unbounded interactions with finite context constraints. |
| Approach: | They propose a framework that utilizes a globally maintained PersonaTree as the carrier of long-term user profiling. |
| Outcome: | The proposed framework outperforms existing systems in suppressing contextual noise and persona inconsistency. |
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| Challenge: | Identifying high consideration queries is essential for e-commerce sites to better serve user needs . ecommerce sites can create or serve customized content for specific queries . |
| Approach: | They propose an engagement-based Query Ranking approach to identify potential engagement levels with query-related shopping knowledge content during product search. |
| Outcome: | The proposed method outperforms human-selected queries in terms of customer impact . human evaluation shows a precision of 96% for HC queries identified by the model . |
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| Challenge: | Pretrained models have been taking the lead of many natural language processing benchmarks such as GLUE, but energy efficiency in the process of model training and inference becomes a critical bottleneck. |
| Approach: | They propose a multi-task energy efficiency benchmarking platform for responsible natural language processing that compares pretrained models’ energy efficiency from the perspectives of time and cost. |
| Outcome: | The proposed model improves on the fine-tuning efficiency of pretrained models from the perspectives of time and cost. |