Challenge: Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts.
Approach: They propose a method for solving dialogue state tracking (DST) with large language models through function calling.
Outcome: The proposed approach improves zero-shot DST, allowing adaptation to diverse domains without extensive data collection or model tuning.

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Towards LLM-driven Dialogue State Tracking (2023.emnlp-main)

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Challenge: emergence of large language models (LLMs) such as GPT3 and ChatGPT has sparked considerable interest in assessing their efficacy across diverse applications.
Approach: They present a framework for a domain-slot instruction tuning method that allows LDST to achieve performance on par with ChatGPT.
Outcome: The proposed framework performs better in zero-shot and few-shot settings than previous SOTA methods.
ChatGPT for Zero-shot Dialogue State Tracking: A Solution or an Opportunity? (2023.acl-short)

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Challenge: Recent research on dialog state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas.
Approach: They propose to use schema descriptions to facilitate zero-shot transfer to new domains . they argue that general purpose language models lack the ability to replace specialized systems .
Outcome: The proposed method achieves state-of-the-art in zero-shot DST with in-context learning capabilities.
A Zero-Shot Open-Vocabulary Pipeline for Dialogue Understanding (2025.naacl-long)

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Challenge: Existing approaches to DST are limited by their computational resources or lack flexibility to adapt to new slots.
Approach: They propose a system that integrates domain classification and DST in a single pipeline and uses self-refining prompts to adapt dynamically.
Outcome: The proposed system improves on existing methods on multiWOZ datasets and provides 20% better Joint Goal Accuracy (JGA) over existing methods with 90% fewer requests to the LLM API.
Semantic Parsing by Large Language Models for Intricate Updating Strategies of Zero-Shot Dialogue State Tracking (2023.findings-emnlp)

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Challenge: Existing methods for zero-shot Dialogue State Tracking have focused on domaintransfers and have not yielded satisfactory results.
Approach: They propose a new In-Context Learning method to introduce additional updating strategies in zero-shot DST by leveraging powerful Large Language Models and translating the original dialogue to JSON through semantic parsing as an intermediate state.
Outcome: The proposed method outperforms existing zero-shot DST methods on MultiWOZ, showing significant improvements in JGA and slot accuracy compared to existing methods.
Beyond Single-User Dialogue: Assessing Multi-User Dialogue State Tracking Capabilities of Large Language Models (2025.findings-emnlp)

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Challenge: Large language models have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training.
Approach: They extend existing DST dataset by generating utterances of a second user based on speech act theory.
Outcome: The proposed model incorporates utterances of a second user into conversations, enabling a controlled evaluation of LLMs in multi-user settings.
Effective and Efficient Conversation Retrieval for Dialogue State Tracking with Implicit Text Summaries (2024.naacl-long)

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Challenge: Recent studies use in-context learning with large language models (LLM) to find similar dialogue exemplars for prompt learning.
Approach: They propose to use a conversation retriever to find similar in-context examples for prompt learning.
Outcome: The proposed approach improves on multiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B .
S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMs (2024.findings-acl)

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Challenge: Dialogue state tracking (DST) was based on narrow task-oriented conversations . however, large language models have ushered in more flexible open-domain chat systems .
Approach: They propose a method that combines dialogue segmentation and state tracking within open-domain dialogues to improve long context tracking.
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Call, Reward, Repeat: Advancing Dialog State Tracking with GRPO and Function Calling (2026.eacl-srw)

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Challenge: Recent advances in Large Language Models (LLMs) have notably enhanced task-oriented dialogue systems, particularly in Dialogue State Tracking (DST).
Approach: They propose a group-relative policy optimization method that guides LLMs toward improved DST accuracy even under low-resource conditions.
Outcome: The proposed method improves on established DST benchmarks while using significantly reduced out-of-domain training data.
Revisiting Large Language Models as Zero-shot Relation Extractors (2023.findings-emnlp)

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Challenge: Recent studies show that large language models (LLMs) transfer well to new tasks out-of-the-box . relationship extraction (RE) involves a certain degree of labeled or unlabeled data even under zero-shot setting.
Approach: They propose a simple prompt recursively using LLMs to transform RE inputs to QA format . they propose qq prompting and qt prompting to improve their results .
Outcome: The proposed method improves on different model sizes, benchmarks and settings.
Zero-Shot Spoken Language Understanding via Large Language Models: A Preliminary Study (2024.lrec-main)

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Challenge: Recent advances in large language models (LLMs) have shown promising results in zero-shot settings, which motivates us to explore prompt-based methods.
Approach: They propose a two-stage framework which transforms the SLU task into a question-answering problem by directly prompting LLMs.
Outcome: The proposed framework can be built by directly prompting LLMs to understand user needs without training data.

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