Challenge: Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within web-based environments.
Approach: They propose a framework for conversational web navigation that uses multi-turn interactions with both the user and the environment.
Outcome: The proposed framework is based on a multi-turn Mind2Web (MT-Mind2Web) it is designed to perform multi-step interactions with web-based environments .

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MT-Eval: A Multi-Turn Capabilities Evaluation Benchmark for Large Language Models (2024.emnlp-main)

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Challenge: Existing evaluation frameworks focus on single-turn evaluations, overlooking the models’ capabilities in multi-turn interactions.
Approach: They propose a benchmark to evaluate the multi-turn conversational abilities of large language models (LLMs) by analyzing human-LLM conversations and constructing multi-turned queries for each category using GPT-4.
Outcome: The proposed model outperforms open-source models in multi-turn tasks while retaining and recalling historical information.
Parrot: Enhancing Multi-Turn Instruction Following for Large Language Models (2024.acl-long)

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Challenge: Existing studies overlook the multi-turn instruction following ability of large language models (LLMs) Extensive experiments show that Parrot improves current LLMs by up to 7.2% in multi- turn instruction following.
Approach: They propose a method for collecting multi-turn instructions that feature human-like queries, such as anaphora and ellipsis, and a context-aware preference optimization strategy to further enhance LLMs for complex queries.
Outcome: The proposed method improves existing LLMs by up to 7.2% in multi-turn instruction following.
Can a Single Model Master Both Multi-turn Conversations and Tool Use? CoALM: A Unified Conversational Agentic Language Model (2025.acl-long)

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Challenge: Large Language Models (LLMs) with API-calling capabilities enabled building effective Language Agents (LA) current approaches excel in one domain but underperform in the other.
Approach: They propose a unified approach that integrates both conversational and agentic capabilities.
Outcome: The proposed model outperforms top domain-specific models across three benchmarks.
MT-OSC: Path for LLMs that Get Lost in Multi-Turn Conversation (2026.findings-acl)

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Challenge: Large language models suffer performance degradation when user instructions and context are distributed over multiple conversational turns.
Approach: They propose a framework that condenses chat history in the background without disrupting the user experience.
Outcome: The proposed framework reduces token counts by up to 72% in 10-turn dialogues while remaining robust to distractors and irrelevant turns.
Can Language Models Follow Multiple Turns of Entangled Instructions? (2025.findings-emnlp)

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Challenge: Despite of significant achievements in improving instruction-following capabilities of large language models, the ability to process multiple potentially entangled or conflicting instructions remains a considerable challenge.
Approach: They construct multi-turn instruction with 1.1K high-quality multi-turned conversations using the human-in-the-loop approach and examine their capabilities.
Outcome: The proposed model shows that it is difficult to integrate multiple turns and balance competing objectives when instructions intersect or conflict.
One Battle After Another: Probing LLMs’ Limits on Multi-Turn Instruction Following with a Benchmark Evolving Framework (2026.acl-long)

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Challenge: Existing benchmarks for instruction-following in multi-topic dialogues are limited to a fixed number of turns, susceptible to saturation and failing to account for users’ interactive experience.
Approach: They propose a framework featuring a three-layer tracking mechanism and a query synthesis agent to mimic sequential user behaviors.
Outcome: The proposed framework outperforms existing benchmarks in the evaluation of instruction following in multi-topic dialogues and demonstrates deficiencies in failure recovery and fine-grained instruction following.
Spoken Conversational Agents with Large Language Models (2025.emnlp-tutorials)

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Challenge: This tutorial focuses on the evolution of voice-native LLMs . it reviews the adaptation of text LLM to audio, cross-modal alignment, and joint speech–text training .
Approach: This tutorial examines the evolution of voice-native LLMs in conversational agents . it compares cascaded and voice-based LLM systems to end-to-end retrieval-and vision-grounded systems .
Outcome: This tutorial examines the evolution of voice-native LLMs . it compares the performance of voice assistants to current open-domain agents .
MTSQL-R1: Towards Long-Horizon Multi-Turn Text-to-SQL via Agentic Training (2026.acl-long)

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Challenge: Existing systems for multi-turn Text-to-SQL are limited to a short-horizon paradigm, generating a query per turn without execution, explicit verification, and refinement, which leads to non-executable or incoherent outputs.
Approach: They propose to train an agentic training framework for long-horizon multi-turn Text-to-SQL that uses a Markov Decision Process to generate a query per turn without execution, explicit verification, and refinement.
Outcome: Experiments on CoSQL and SParC show that MTSQL-R1 consistently outperforms strong baselines, highlighting the importance of environment-driven verification and memory-guided refinement for conversational semantic parsing.
AgentGym: Evaluating and Training Large Language Model-based Agents across Diverse Environments (2025.acl-long)

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Challenge: Large language models (LLMs) are promising foundations to build generally-capable agents . however, the community lacks a unified interactive framework that covers diverse environments for comprehensive evaluation of agents.
Approach: They propose a framework that features 7 real-world scenarios, 14 environments, and 89 tasks for unified, real-time, and concurrent agent interaction.
Outcome: The proposed framework features 7 real-world scenarios, 14 environments, and 89 tasks for unified, real-time, and concurrent agent interaction.
A Survey on LLM-powered Agents for Recommender Systems (2025.findings-emnlp)

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Challenge: Large Language Models have demonstrated remarkable capabilities in natural language understanding, reasoning, and generation.
Approach: They present a comprehensive synthesis of large language models and their applications . they dissect a four-module agent architecture and review representative designs .
Outcome: The proposed models address fundamental challenges in traditional recommender systems . they include limited comprehension of complex user intents, insufficient interaction capabilities .

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