Papers by Tianyi Jiang
ChatMap: Mining Human Thought Processes for Customer Service Chatbots via Multi-Agent Collaboration (2025.findings-acl)
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Xinyi Jiang, Tianyi Hu, Yuheng Qin, Guoming Wang, Zhou Huan, Kehan Chen, Gang Huang, Rongxing Lu, Siliang Tang
| Challenge: | Existing methods for enhancing dialogue performance rely on summarizing behavior . e-commerce chatbots need to align their dialogue strategies with human behavior to achieve coherent, human-like conversations with customers. |
| Approach: | They propose a method to extract core patterns from dialogue data and integrate them into models by mining service thought processes using a multi-agent aPproach. |
| Outcome: | The proposed method outperforms manual methods and outperfies baselines on Taobao in China. |
Aligning Large Language Models with Implicit Preferences from User-Generated Content (2025.acl-long)
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Zhaoxuan Tan, Zheng Li, Tianyi Liu, Haodong Wang, Hyokun Yun, Ming Zeng, Pei Chen, Zhihan Zhang, Yifan Gao, Ruijie Wang, Priyanka Nigam, Bing Yin, Meng Jiang
| Challenge: | Existing preference learning methods rely heavily on curated data from humans or advanced LLMs, which is costly and difficult to scale. |
| Approach: | They propose a framework that leverages implicit preferences in unlabeled user-generated content to generate preference data. |
| Outcome: | The proposed framework transforms user-generated content into user queries and generates responses from the policy model. |
Hephaestus: Improving Fundamental Agent Capabilities of Large Language Models through Continual Pre-Training (2025.naacl-long)
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Yuchen Zhuang, Jingfeng Yang, Haoming Jiang, Xin Liu, Kewei Cheng, Sanket Lokegaonkar, Yifan Gao, Qing Ping, Tianyi Liu, Binxuan Huang, Zheng Li, Zhengyang Wang, Pei Chen, Ruijie Wang, Rongzhi Zhang, Nasser Zalmout, Priyanka Nigam, Bing Yin, Chao Zhang
| Challenge: | Existing LLMs often rely on complex prompting or extensive fine-tuning to introduce new capabilities while preserving strong generalizability. |
| Approach: | They propose a large-scale pre-training corpus to enhance LLM agents' capabilities . they use 103B agent-specific data encompassing 76,537 APIs . |
| Outcome: | The proposed training corpus outperforms open-source LLMs and commercial LLM agents on three agent benchmarks. |
Is EEG-to-Text Feasible in Real-World Scenarios? An In-Depth Analysis Using a Neuropsychology-Inspired Benchmark (2026.acl-long)
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| Challenge: | Existing benchmarks for EEG2Text have neglected EEG instability, a problem that has confounded inference and sparked debate. |
| Approach: | They propose to use a 128-channel high-density EEG cap to evaluate EEG2Text models . they find existing benchmarks have neglected EEG instability, a flaw that has confounded inferences and sparked debate . |
| Outcome: | The proposed benchmarks provide key evidence for teacher-forcing-free decoding of EEG2Text models. |
Value Residual Learning (2025.acl-long)
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| Challenge: | Existing decoder-only transformers fail to preserve initial token-level information in deeper layers. |
| Approach: | They propose a new architecture that incorporates value residual connections in addition to hidden state residuals. |
| Outcome: | The proposed architecture reduces KV cache size by nearly half with only a small performance penalty and can be integrated with other KV-efficient methods. |
Improving Large Language Models Function Calling and Interpretability via Guided-Structured Templates (2025.emnlp-main)
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Hy Dang, Tianyi Liu, Zhuofeng Wu, Jingfeng Yang, Haoming Jiang, Tao Yang, Pei Chen, Zhengyang Wang, Helen Wang, Huasheng Li, Bing Yin, Meng Jiang
| Challenge: | Large language models (LLMs) have strong reasoning and tool-use capabilities, yet fail in real-world tool-interactions due to incorrect parameterization, poor tool selection, or misinterpretation of user intent. |
| Approach: | They propose a curriculum-inspired framework that leverages structured reasoning templates to guide LLMs through more deliberate step-by-step instructions for generating function calls. |
| Outcome: | The proposed framework reduces tool-use errors and improves interpretability and transparency of tool-using agents. |
Thought-Action Graph Reasoning: Faithful and Efficient Reasoning of Large Language Models via Reusing Past Experience (2026.findings-acl)
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Zhixiao Qi, Feng Huang, Yunqi Zhang, Shijie Zhang, Qingqing Sun, Yongfeng Huang, Minghu Jiang, Shuai Chen, Tianyi Zhang
| Challenge: | Existing methods for integrating knowledge graphs with LLMs suffer from poor generalization or low reasoning efficiency. |
| Approach: | They propose a thought-action Graph (TAG) that decomposes LLM-KG interaction trajectories into fine-grained semantic operators and guides LLM to execute on them. |
| Outcome: | The proposed paradigm outperforms state-of-the-art methods on KGQA benchmarks while reducing the number of LLM calls and generated tokens. |
Improving Long-Tail Relation Extraction with Collaborating Relation-Augmented Attention (2020.coling-main)
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| Challenge: | Existing approaches to handle wrong labeling and long-tail relations are labor-intensive and scarce training data. |
| Approach: | They propose a neural network to handle wrong labeling and long-tail relations by collaborating relation-augmented attention. |
| Outcome: | The proposed neural network improves the state-of-the-art on the NYT dataset . |
Tensorized Self-Attention: Efficiently Modeling Pairwise and Global Dependencies Together (N19-1)
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| Challenge: | Neural networks equipped with self-attention have parallelizable computation and the ability to capture both long-range and local dependencies. |
| Approach: | They propose a novel attention mechanism called "Multi-mask Tensorized Self-Attention" it captures pairwise and global dependencies by a compatibility function composed of dot-product and additive attentions . |
| Outcome: | The proposed model outperforms CNN-/RNN-/attention-based models on nine NLP benchmarks with compelling memory- and time-efficiency. |
Retrieval-Augmented Retrieval: Large Language Models are Strong Zero-Shot Retriever (2024.findings-acl)
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Tao Shen, Guodong Long, Xiubo Geng, Chongyang Tao, Yibin Lei, Tianyi Zhou, Michael Blumenstein, Daxin Jiang
| Challenge: | Large-scale retrieval is indispensable in information-seeking tasks such as open-domain question answering and knowledgegrounded dialogue. |
| Approach: | They propose to use a large language model (LLM) to augment a query with its potential answers by prompting LLMs with a composition of the query and the query’s in-domain candidates. |
| Outcome: | The proposed method breaks brute-force combinations of retrievers with LLMs and lifts the performance of zero-shot retrieval to be very competitive on benchmark datasets. |
Improving Domain Generalization for Prompt-Aware Essay Scoring via Disentangled Representation Learning (2023.acl-long)
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| Challenge: | Existing AES models are either prompt-specific or prompt-adaptive and cannot generalize well on “unseen” prompts. |
| Approach: | They propose a prompt-aware neural AES model to extract comprehensive representation for essay scoring, including both prompt-invariant and prompt-specific features. |
| Outcome: | The proposed model extracts comprehensive representation for essay scoring, including both prompt-invariant and prompt-specific features. |
GUITester: Enabling GUI Agents for Exploratory Defect Discovery (2026.findings-acl)
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| Challenge: | Exploratory GUI testing is essential for software quality but suffers from high manual costs. |
| Approach: | They propose a framework that decouples navigation from verification via two modules . they propose 143 tasks and a GUITestBench benchmark that features 26 defects . |
| Outcome: | The proposed framework outperforms state-of-the-art benchmarks in 143 tasks and 26 defects. |
RAG-RewardBench: Benchmarking Reward Models in Retrieval Augmented Generation for Preference Alignment (2025.findings-acl)
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Zhuoran Jin, Hongbang Yuan, Tianyi Men, Pengfei Cao, Yubo Chen, Jiexin Xu, Huaijun Li, Xiaojian Jiang, Kang Liu, Jun Zhao
| Challenge: | Existing retrieval augmented language models often overlook effective alignment with human preferences. |
| Approach: | They propose a benchmark to evaluate RMs in retrieval augmented language models . they incorporate 18 RAG subsets, six retrievers, and 24 RALMs to increase diversity . |
| Outcome: | The proposed benchmark combines 18 RAG subsets, six retrievers, and 24 RALMs to increase diversity of data sources. |
Not All Metrics Are Guilty: Improving NLG Evaluation by Diversifying References (2024.naacl-long)
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Tianyi Tang, Hongyuan Lu, Yuchen Jiang, Haoyang Huang, Dongdong Zhang, Xin Zhao, Tom Kocmi, Furu Wei
| Challenge: | Existing evaluation benchmarks with limited references may not accurately reflect the quality of the model’s hypotheses. |
| Approach: | They propose a method to enrich evaluation benchmarks by diversifying the expression of a single reference into multiple high-quality ones to cover the semantic space of the reference sentence as much as possible. |
| Outcome: | The proposed method can enhance evaluation benchmarks by diversifying the expression of reference into multiple high-quality ones to cover the semantic space of the reference sentence as much as possible. |
TextBox: A Unified, Modularized, and Extensible Framework for Text Generation (2021.acl-demo)
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Junyi Li, Tianyi Tang, Gaole He, Jinhao Jiang, Xiaoxuan Hu, Puzhao Xie, Zhipeng Chen, Zhuohao Yu, Wayne Xin Zhao, Ji-Rong Wen
| Challenge: | TextBox is an open-source text generation framework that is modularized and extensible. |
| Approach: | They propose to provide a unified, modularized, and extensible text generation framework that implements 21 text generation models on 9 benchmark datasets. |
| Outcome: | The proposed framework implements 21 models on 9 benchmark datasets and is available under the Apache License 2.0 license. |