Challenge: Multimodal large language models (MLLMs) have enabled LLM-based agents to directly interact with application user interfaces (UIs), enhancing agents’ performance in complex tasks.
Approach: They propose a novel agent framework that prioritizes actions through application programming interfaces over UI actions and facilitates the creation and expansion of APIs through automated exploration of applications.
Outcome: The proposed framework reduces task completion time by 65%-70% and cognitive workload by 38%-53% while maintaining accuracy of 97%-98% compared to humans.

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OS Agents: A Survey on MLLM-based Agents for Computer, Phone and Browser Use (2025.acl-long)

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Challenge: a new generation of (M)LLMs is enabling the creation of superintelligent AI assistants . OS Agents can complete tasks autonomously and have the potential to significantly enhance the lives of billions of users worldwide.
Approach: They propose to build OS Agents that operate within operating systems' GUIs and GUIs . they examine evaluation metrics and benchmarks to identify promising directions .
Outcome: The proposed agents are based on operating systems (OS) and operating systems frameworks.
LLM-Based Human-Agent Collaboration and Interaction Systems: A Survey (2026.findings-acl)

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Challenge: Recent advances in large language models (LLMs) have sparked growing interest in building fully autonomous agents.
Approach: They propose to integrate human-provided information, feedback, or control into the agent system to enhance system performance, reliability, and safety.
Outcome: The proposed systems improve system performance, reliability, and safety by integrating human-provided information, feedback, or control into the agent system.
You Only Look at Screens: Multimodal Chain-of-Action Agents (2024.findings-acl)

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Challenge: Existing approaches to creating autonomous graphical user interfaces rely on external tools and application-specific APIs to interpret the environment.
Approach: They propose a multimodal solution that directly interacts with the user interface without environment parsing.
Outcome: The proposed solution bypasses environment parsing and reliance on application-dependent APIs.
Towards large language model-based personal agents in the enterprise: Current trends and open problems (2023.findings-emnlp)

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Challenge: Existing large language models (LLMs) are brittle to input changes and can produce inconsistent results for the same inputs.
Approach: They propose to use large language models to reason about complex goals and orchestrate a set of pluggable tools or APIs to accomplish a goal.
Outcome: The proposed use cases have many open problems in an exciting area of NLP research, such as trust and explainability, consistency and reproducibility, and the need for new metrics and benchmarks.
Towards Effective and Efficient Multi-Agent Language Model Systems: Foundations, Prospects, and Applications (2026.acl-tutorials)

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Challenge: Multi-agent systems powered by large language models still face challenges . tutorial focuses on three core components to build effective and efficient systems .
Approach: This tutorial introduces recent advances in building effective and efficient multi-agent LLM systems . it focuses on three core components: model distillation, dynamic routing, memory- and compute efficient serving .
Outcome: This tutorial introduces state-of-the-art techniques for building efficient and efficient multi-agent LLM systems . it covers coordination and communication among agents, crucial for collective performance .
GUI Agents: A Survey (2025.findings-acl)

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Challenge: Large Foundation Models (LFMs) have transformed the landscape of AI research and day-to-day life.
Approach: They propose a framework that delineates GUI agents' perception, reasoning, planning, and acting capabilities.
Outcome: The proposed framework delineates their perception, reasoning, planning, and acting capabilities.
PrefIx: Understand and Adapt to User Preference in Human-Agent Interaction (2026.findings-acl)

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Challenge: Current benchmarks evaluate task accuracy but overlook how agents interact . Preference-aware agents show 7.6% average UX improvement and 18.5% gain in preference alignment.
Approach: They propose a configurable environment that evaluates both what agents accomplish and how they interact.
Outcome: The proposed model improves performance and improves user experience by 7.6% and 18.5% respectively.
OS-Symphony: A Holistic Framework for Robust and Generalist Computer-Using Agents (2026.acl-long)

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Challenge: Vision-Language Models (VLMs) lack visual-aware tutorial retrieval and historical visual context curation and pruning.
Approach: They propose a framework that integrates an orchestrator and a Reflection-Memory Agent for robust automation.
Outcome: Experimental results show that OS-Symphony delivers substantial performance gains across model scales.
Middleware for LLMs: Tools Are Instrumental for Language Agents in Complex Environments (2024.emnlp-main)

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Challenge: Large language models (LLMs) are generalist agents capable of operating within complex environments.
Approach: They propose a class of tools that can serve as a middleware layer shielding LLMs from environmental complexity.
Outcome: The proposed tool can shield the LLM from environmental complexity in two representative complex environments.
AgentGym: Evaluating and Training Large Language Model-based Agents across Diverse Environments (2025.acl-long)

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Challenge: Large language models (LLMs) are promising foundations to build generally-capable agents . however, the community lacks a unified interactive framework that covers diverse environments for comprehensive evaluation of agents.
Approach: They propose a framework that features 7 real-world scenarios, 14 environments, and 89 tasks for unified, real-time, and concurrent agent interaction.
Outcome: The proposed framework features 7 real-world scenarios, 14 environments, and 89 tasks for unified, real-time, and concurrent agent interaction.

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