Papers by Di Jiang

23 papers
Augmenting Compliance-Guaranteed Customer Service Chatbots: Context-Aware Knowledge Expansion with Large Language Models (2025.emnlp-industry)

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Challenge: Retrieval-based chatbots leverage human-verified Q&A knowledge to deliver accurate, verifiable responses.
Approach: They propose a similar question generation task for LLM training and inference to enable comprehensive semantic exploration and enhanced alignment with source question-answer relationships.
Outcome: The proposed methods achieve 92% user satisfaction rate in a deployed chatbot system, reflecting an 18% improvement over the baseline.
IM^2: an Interpretable and Multi-category Integrated Metric Framework for Automatic Dialogue Evaluation (2022.emnlp-main)

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Challenge: Evaluation metrics for dialogue systems are expensive and time-consuming . current evaluation metrics focus on a single quality or several qualities .
Approach: They propose an interpretable, multi-faceted, and controllable framework to combine dialogue metrics which are good at measuring different qualities.
Outcome: The proposed framework integrates a large number of evaluation metrics to improve the performance of the model.
Parameter Importance is Not Static: Evolving Parameter Isolation for Supervised Fine-Tuning (2026.acl-long)

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Challenge: Recent approaches to fine-tuning of large language models suffer from task interference and catastrophic forgetting.
Approach: They propose a fine-tuning framework that adapts isolation decisions based on online estimates of parameter importance.
Outcome: The proposed framework reduces interference and forgetting while releasing outdated parameters to recover plasticity.
Why Supervised Fine-Tuning Fails to Learn: A Systematic Study of Incomplete Learning in Large Language Models (2026.acl-long)

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Challenge: Incomplete learning is widespread and heterogeneous in large language models . authors identify five recurrent sources of incomplete learning: missing prerequisite knowledge, conflicts between SFT supervision and pre-training knowledge, internal inconsistencies within SFT data, left-side forgetting during sequential fine-tuning, and insufficient optimization for rare or complex patterns.
Approach: They propose a diagnostic-first framework that maps incomplete learning to causes . they identify five recurrent sources of incomplete learning: missing prerequisite knowledge, conflicts between supervision and pre-training knowledge, internal inconsistencies, left-side forgetting during sequential fine-tuning, and insufficient optimization for rare or complex patterns.
Outcome: The proposed framework maps incomplete learning to causes using observable training and inference signals.
Leveraging Key Information Modeling to Improve Less-Data Constrained News Headline Generation via Duality Fine-Tuning (2022.aacl-main)

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Challenge: Recent language generative models are mostly trained on large-scale datasets, while in some real scenarios, the training datasets are often expensive and would be small-scale.
Approach: They propose a novel duality fine-tuning method to capture more information from limited data and build connections between tasks.
Outcome: The proposed method can capture more information from limited data, build connections between separate tasks, and is suitable for less-data constrained generation tasks.
Dial-In LLM: Human-Aligned LLM-in-the-loop Intent Clustering for Customer Service Dialogues (2025.emnlp-main)

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Challenge: Existing intent clustering methods rely on embedding distance metrics and neglect of underlying semantic structures.
Approach: They propose an LLM-in-the-loop framework that integrates language understanding capabilities into conventional clustering algorithms.
Outcome: The proposed framework outperforms baselines in Chinese and improves quality, cost efficiency and downstream applications.
BERT-MK: Integrating Graph Contextualized Knowledge into Pre-trained Language Models (2020.findings-emnlp)

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Challenge: Existing knowledge representation learning methods do not use graph contextualized knowledge.
Approach: They propose to model subgraphs in a medical KG and integrate it with a pre-trained language model to do knowledge generalization.
Outcome: The proposed model achieves state-of-the-art on several medical NLP tasks . it improves on MedERNIE, and the proposed model is effective .
HyperText: Endowing FastText with Hyperbolic Geometry (2020.findings-emnlp)

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Challenge: Empirically, we show that HyperText outperforms FastText on a range of text classification tasks with much reduced parameters.
Approach: They propose a model that uses hyperbolic geometry to model tree-like hierarchies in natural language sentences by embedding words or ngrams in hyperbolical space.
Outcome: Empirically, the proposed model outperforms FastText on a range of text classification tasks with much reduced parameters.
Reinforcement Learning on Pre-Training Data (2026.acl-long)

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Challenge: Recent progress in large language models is driven by scaling of training compute through pre-training with nexttoken prediction (NTP) or post-training (RL) Pre-training using NTP enables models to acquire extensive knowledge and skills from general data, but it suffers from data inefficiency and catastrophic forgetting in continual learning settings.
Approach: They propose to scale training compute through pre-training with next-token prediction (NTP) or post-training by scaling reinforcement learning (RL) to improve learning from general data.
Outcome: Experiments on multiple benchmarks and models show that the proposed approach improves continual pre-training and provides a strong foundation for post-training on Qwen3-8B-Base.
Reason Only When Needed: Efficient Generative Reward Modeling via Model-Internal Uncertainty (2026.findings-acl)

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Challenge: Existing approaches to generating reward models rely on voting-based mechanisms to evaluate CoT outputs.
Approach: They propose an efficient generative reward modeling framework grounded in model-internal uncertainty.
Outcome: The proposed framework reduces inference cost while improving answer accuracy.
Chain-of-Specificity: Enhancing Task-Specific Constraint Adherence in Large Language Models (2025.coling-main)

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Challenge: Existing approaches to enhancing large language models fail to emphasize specific constraints and unlock the underlying knowledge.
Approach: They propose a method that emphasizes specific constraints and unlocks knowledge within LLMs by iteratively emphasising on specific constraints.
Outcome: The proposed method outperforms existing methods in enhancing generated content, especially in terms of specificity.
Empathy Intent Drives Empathy Detection (2023.emnlp-main)

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Challenge: Empathy is essential in human social interaction.
Approach: They propose to annotate healthy empathy detection datasets IEMPATHIZE and TwittEmp with 8 empathy intent labels and perform joint training for the two tasks.
Outcome: The proposed framework outperforms baselines on the two datasets.
Towards Effective and Efficient Continual Pre-training of Large Language Models (2025.acl-long)

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Challenge: Continual pre-training (CPT) has been an important approach for adapting language models to specific domains or tasks.
Approach: They propose a Continual pre-training method that can greatly improve Chinese language ability and scientific reasoning ability of LLMs.
Outcome: The proposed method can greatly improve Chinese language ability and scientific reasoning ability of LLMs.
RAAT: Relation-Augmented Attention Transformer for Relation Modeling in Document-Level Event Extraction (2022.naacl-main)

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Challenge: Existing methods focus on sentencelevel event extraction (SEE), but they are inconsistent with actual situations.
Approach: They propose a document-level event extraction framework which can model relation dependencies by a relation-augmented Attention Transformer.
Outcome: The proposed framework can achieve state-of-the-art performance on two public datasets.
QualBench: Benchmarking Chinese LLMs with Localized Professional Qualifications for Vertical Domain Evaluation (2025.emnlp-main)

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Challenge: Existing benchmarks often lack domain coverage and provide limited insights into the working context of Chinese LLMs.
Approach: They propose a multi-domain Chinese QA benchmark dedicated to localized assessment of Chinese LLMs.
Outcome: The Qwen2.5 model outperforms the more advanced GPT-4o model in the Chinese market . the dataset includes over 17,000 questions across six vertical domains .
LiCoMemory: Lightweight and Cognitive Agentic Memory for Efficient Long-Term Reasoning (2026.findings-acl)

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Challenge: Large Language Models are constrained by limited context windows and lack of persistent memory . recent efforts address these limitations via external memory architectures .
Approach: They propose an end-to-end agentic memory framework for real-time updating and retrieval that integrates hierarchical and temporal indexing layers.
Outcome: The proposed framework outperforms established benchmarks in temporal reasoning, multi-session consistency, and retrieval efficiency.
Towards Stable and Effective Reinforcement Learning for Mixture-of-Experts (2026.acl-long)

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Challenge: Reinforcement learning with verifiable rewards (RLVR) training with Mixture-of-Experts policies remains fragile and prone to reward collapse.
Approach: They propose a router shift-based policy optimization method that computes a per-token router-shift ratio conditioned on the previously activated experts and applies stop-gradient and a lower-bound floor.
Outcome: The proposed method achieves better performance and greater stability than previous methods.
Chameleon: A Language Model Adaptation Toolkit for Automatic Speech Recognition of Conversational Speech (D19-3)

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Challenge: Language model adaptation (LMA) is a promising solution for conversational speech recognition systems.
Approach: They propose to use language model adaptation techniques to adapt language models to conversational speech recognition.
Outcome: The proposed toolkit compares state-of-the-art language model adaptation techniques in conversational speech recognition tasks.
Autonomous Workflow for Multimodal Fine-Grained Training Assistants Towards Mixed Reality (2024.findings-acl)

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Challenge: a fine-grained, comprehensive understanding of multimodal environments remains under-explored.
Approach: They propose an automated workflow for integrating AI agents into extended reality (XR) they propose a cerebral language agent that integrates LLM with memory, planning, and interaction with XR tools and a vision-language agent .
Outcome: The proposed workflow integrates AI agents seamlessly into extended reality (XR) applications for fine-grained training.
INT: Establishing Information Transfer for Multilingual Intent Detection and Slot Filling (2025.findings-acl)

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Challenge: Existing studies struggle to achieve performance comparable to that on high-resource languages due to inherent linguistic diversity of multilingual SLU tasks.
Approach: They propose a multilingual information transfer network to solve these challenges . they propose to reformulate SF as a span prediction problem and introduce a slot-matching attention mechanism to achieve slot alignment across languages.
Outcome: The proposed model outperforms baseline models on the MASSIVE and MASSIV-UG datasets in overall accuracy across all languages.
Dialogue Language Model with Large-Scale Persona Data Engineering (2025.naacl-industry)

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Challenge: Existing persona-consistent dialogue models lack robustness due to limited scale and diversity of datasets.
Approach: They propose an open-domain persona dialogue system that employs extensive generative pre-training on a persona dialog dataset to enhance persona consistency.
Outcome: The proposed model generates vast persona dialogue datasets and addresses invalid persona bias.
ASR-EC Benchmark: Evaluating Large Language Models on Chinese ASR Error Correction (2025.emnlp-industry)

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Challenge: Automatic Speech Recognition (ASR) systems have a substantial number of erroneous recognition due to environmental noise, ambiguity, etc.
Approach: They use a benchmark dataset to analyze ASR errors in the Chinese language . they then apply large language models to correct ASR error correction .
Outcome: The proposed method is based on a dataset of ASR errors in the Chinese language . it shows prompting is not effective for ASR error correction .
Rhombus: Incentivizing Coordination in Parallel Thinking through Reinforcement Learning (2026.findings-acl)

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Challenge: Parallel thinking is a promising avenue for scaling test-time compute in Large Language Models . however, coordinating the exploration and aggregation stages remains challenging .
Approach: They propose a parallel thinking framework that explicitly incentivizes coordination between components via end-to-end reinforcement learning.
Outcome: The proposed framework improves accuracy by 6.0% over long chain-of-thought baselines while reducing wall-clock latency by 39.4% under matched token budgets.

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