Challenge: Persuasive dialogue systems are designed for chatbots to communicate with and influence users with specific goals.
Approach: They propose a modular dialogue system framework that integrates factual information and social content into persuasive dialogues.
Outcome: The proposed framework is generalizable to any dialogue tasks that have mixed social and task contents.

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Enhancing Persuasive Dialogue Agents by Synthesizing Cross‐Disciplinary Communication Strategies (2025.emnlp-industry)

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Challenge: Current approaches to developing persuasive dialogue agents rely on predefined persuasive strategies that fail to capture the complexity of real-world interactions.
Approach: They propose a framework for designing persuasive dialogue agents that draws on proven strategies from social psychology, behavioral economics, and communication theory.
Outcome: The proposed framework demonstrated significant improvement in the persuasion success rate and generalizability of the datasets.
Persuasion for Good: Towards a Personalized Persuasive Dialogue System for Social Good (P19-1)

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Challenge: Persuasion agents are a form of communication that can be used to change people's opinions and actions for social good.
Approach: They designed an online persuasion task where one participant was asked to persult the other to donate to a specific charity.
Outcome: The proposed system could change people's opinions and actions for social good.
Social Influence Dialogue Systems: A Survey of Datasets and Models For Social Influence Tasks (2023.eacl-main)

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Challenge: Existing research focuses on task-oriented or open-domain dialogue systems with influence skills.
Approach: They propose to define and introduce a category of social influence dialogue systems that influence users’ cognitive and emotional responses.
Outcome: The proposed system is task-oriented or goal-oriented, but it is not open-domain.
Empathetic Persuasion: Reinforcing Empathy and Persuasiveness in Dialogue Systems (2022.findings-naacl)

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Challenge: Existing models for persuasive dialogue lack emotion annotated data, so we use transformers to provide emotion based feedbacks to our RL agent.
Approach: They propose to use a language model to generate empathetic persuasive dialogues . they annotate existing data with emotions and build transformers to provide feedbacks based on emotion.
Outcome: The proposed model increases the rate of generating persuasive responses compared to state-of-the-art models while maintaining the language quality.
Would You Like to Make a Donation? A Dialogue System to Persuade You to Donate (2024.lrec-main)

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Challenge: Persuasive automated dialogue systems are a popular way to influence people's behavior and decision making.
Approach: They propose to use a context-aware persuasion strategy selection module to persult users . they also propose a persuasiveness prediction model to automatically evaluate the persuasiveness of generated text.
Outcome: The proposed system can achieve better performance on several automated evaluation metrics than baseline models.
Grounding in social media: An approach to building a chit-chat dialogue model (2022.naacl-srw)

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Challenge: Existing open-domain dialogue models fail to capture and utilize external knowledge, leading to repetitive or generic responses to unseen utterances.
Approach: They propose to use social media comments to improve the raw conversation ability of open-domain dialogue systems.
Outcome: The proposed model improves the raw conversation ability of open-domain dialogue systems by mimicking human responses through casual interactions found on social media.
Diverse and Informative Dialogue Generation with Context-Specific Commonsense Knowledge Awareness (2020.acl-main)

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Challenge: Generative dialogue systems tend to produce generic and boring responses, causing boring conversations . a novel commonsense knowledge-aware dialogue generation model is proposed to solve this problem .
Approach: They propose to retrieve and introduce knowledge facts from knowledge graphs to reduce boring conversations . they use a Felicitous Fact mechanism to help the model focus on context-relevant knowledge facts .
Outcome: The proposed model outperforms the state-of-the-art approach in most experiments.
DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization (2021.emnlp-main)

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Challenge: Existing knowledge grounding models focus on locating knowledge in document contexts that are relevant to the conversation.
Approach: They propose a knowledge identification model that leverages document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation.
Outcome: The proposed model can be applied to document-grounded conversational datasets and shows generalization to unseen documents and long dialogue contexts.
Towards Building a Spoken Dialogue System for Argument Exploration (2022.lrec-1)

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Challenge: Argumentative dialogue systems lack a robust natural language understanding framework for complex tasks . drop-down menus hinder the application of natural language learning approaches .
Approach: They propose to integrate a natural language understanding framework into an argumentative dialogue system.
Outcome: The proposed system is compared to a baseline system using a drop-down menu . the drop- down menu convinces, but the willingness to use it is significantly higher .
Communication Makes Perfect: Persuasion Dataset Construction via Multi-LLM Communication (2025.naacl-long)

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Challenge: Large Language Models (LLMs) have shown proficiency in generating persuasive dialogue, yet concerns about the fluency and sophistication of their outputs persist.
Approach: They propose a multi-LLM communication framework that facilitates the efficient production of high-quality, diverse linguistic content with minimal human oversight.
Outcome: The proposed framework excels in naturalness, linguistic diversity, and the strategic use of persuasion, even in complex scenarios involving social taboos.

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