Papers by Mari Ostendorf

18 papers
InSCIt: Information-Seeking Conversations with Mixed-Initiative Interactions (2023.tacl-1)

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Challenge: In information-seeking conversations, a user may ask questions that are under-specified or unanswerable.
Approach: They present a dataset for information-seeking conversations with mixed-initiative interactions . they use Wikipedia to search for answers and provide relevant information .
Outcome: The proposed system significantly underperforms humans in two of the most recent studies.
CONQRR: Conversational Query Rewriting for Retrieval with Reinforcement Learning (2022.emnlp-main)

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Challenge: Existing models for conversational question answering require specific retrievers to understand user questions.
Approach: They develop a query rewriting model CONQRR that rewrites a conversational question into a standalone question.
Outcome: The proposed model achieves state-of-the-art on an open-domain conversational question answering dataset and is effective for two different off-the shelf retrievers.
Unsupervised Learning of Hierarchical Conversation Structure (2022.findings-emnlp)

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Challenge: Goal-oriented conversations often have sub-dialogue structure, but it can be domain-dependent . Increasingly, language understanding applications involve conversational speech and text .
Approach: They propose an unsupervised approach to learning hierarchical conversation structure . they use turn and sub-dialogue segment labels to decode the structure based on dialogue acts and subtasks .
Outcome: The proposed approach improves neural models for three conversation-level understanding tasks.
A general framework for information extraction using dynamic span graphs (N19-1)

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Challenge: Existing frameworks for information extraction use a pipeline approach to identify entities and then use the detected entity spans for relation extraction and coreference resolution.
Approach: They propose a framework for several information extraction tasks that share span representations using dynamically constructed span graphs.
Outcome: The proposed framework significantly outperforms state-of-the-art on multiple information extraction tasks across multiple datasets reflecting different domains.
Representations for Question Answering from Documents with Tables and Text (2021.eacl-main)

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Challenge: a study aims to improve question answering on tables by refining table representations based on textual context.
Approach: They aim to improve question answering from tables by refining table representations based on textual context.
Outcome: The proposed method improves on the Natural Questions dataset using text and table representations.
Personalized Language Model for Query Auto-Completion (P18-2)

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Challenge: Query auto-completion (QAC) is a search engine feature that suggests completed queries as the user types . recent work suggests personalization of the recurrent layer to generate personalized completions.
Approach: They propose to use a recurrent neural network language model to generate personalized completions for search engines.
Outcome: The proposed model can generate personalized completions for users not seen during training.
In-Context Learning for Few-Shot Dialogue State Tracking (2022.findings-emnlp)

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Challenge: Existing methods for zero-shot and few-shot learning dialogue state tracking are hard and expensive.
Approach: They propose an in-context learning framework for zero-shot and few-shot learning dialogue state tracking (DST) a large pretrained language model takes a test instance and a few exemplars as input and directly decodes the dialogue state .
Outcome: The proposed framework outperforms state-of-the-art models in few-shot settings . it is flexible and scalable, and requires less data to adapt to new domains and scenarios .
DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization (2021.emnlp-main)

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Challenge: Existing knowledge grounding models focus on locating knowledge in document contexts that are relevant to the conversation.
Approach: They propose a knowledge identification model that leverages document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation.
Outcome: The proposed model can be applied to document-grounded conversational datasets and shows generalization to unseen documents and long dialogue contexts.
Parsing Speech: a Neural Approach to Integrating Lexical and Acoustic-Prosodic Information (N18-1)

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Challenge: acoustic signals provide cues that help listeners disambiguate difficult parses . speech carries useful extra information associated with prosodic structure .
Approach: They propose a model that integrates transcribed text and acoustic-prosodic features into a neural network that accepts text and prosodic feature.
Outcome: The proposed model improves parse and disfluency detection scores over a strong text-only baseline.
OrchestraLLM: Efficient Orchestration of Language Models for Dialogue State Tracking (2024.naacl-long)

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Challenge: Large language models (LLMs) are computationally expensive and often require computational resources.
Approach: They propose a routing framework that seamlessly integrates a SLM and an LLM, or-lm, or a LLM into a single framework.
Outcome: The proposed routing framework reduces the computational costs by over 50% in dialogue state tracking tasks.
Community Member Retrieval on Social Media Using Textual Information (N18-2)

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Challenge: Existing methods for community membership detection using only text features are not effective.
Approach: They propose an unsupervised task for learning user embeddings using text features . they propose a proxy task for embeddables that uses two embeddibles from the same account .
Outcome: The proposed model is more effective than unsupervised representations of user embeddings with 16 different communities.
One Embedder, Any Task: Instruction-Finetuned Text Embeddings (2023.findings-acl)

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Challenge: a new method for embedding text is developed for tasks that require specialized encoders . INSTRUCTOR is a single embedder that can generate text embeddables tailored to different tasks and domains based on instruction finetuning .
Approach: They introduce a new method for computing text embeddings given task instructions . they first annotate instructions for 330 diverse tasks and train INSTRUCTOR on this multitask mixture .
Outcome: The proposed method improves on 70 embedding evaluation tasks with fewer parameters than the previous best model.
Privacy-preserving Prosody Representation Learning (2026.acl-short)

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Challenge: Acoustic-prosodic cues are known to carry speaker information, exposing users to privacy breaches . a new self-supervised learning approach addresses privacy concerns .
Approach: They propose a self-supervised approach to learning prosody representations that incorporates speaker disentanglement strategies.
Outcome: The proposed model outperforms raw prosody and HuBERT-base baselines on three tasks . it achieves strong speaker disentanglement without adverse impact on prosody-related downstream tasks compared with baselines .
Multi-Task Identification of Entities, Relations, and Coreference for Scientific Knowledge Graph Construction (D18-1)

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Challenge: Existing relation extraction systems are designed for within-sentence relations, but extracting information from scientific articles requires relations across sentences.
Approach: They propose a multi-task setup for identifying entities, relations, and coreference clusters in scientific articles . they develop a unified framework called SciIE with shared span representations to solve this problem .
Outcome: The proposed model outperforms existing models without domain-specific features in scientific information extraction.
Giving Attention to the Unexpected: Using Prosody Innovations in Disfluency Detection (N19-1)

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Challenge: Disfluencies in spontaneous speech are associated with prosodic disruptions.
Approach: They propose a method to extract acoustic-prosodic cues from word transcripts . they explore early and late fusion techniques for integrating text and prosody .
Outcome: The proposed approach shows gains over a high-accuracy text-only model.
Dialogue State Tracking with a Language Model using Schema-Driven Prompting (2021.emnlp-main)

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Challenge: Task-oriented conversational systems often use dialogue state tracking to represent the user’s intentions, which involves filling in values of pre-defined slots.
Approach: They propose a schema-driven prompting approach that provides task-aware history encoding that is used for both categorical and non-categorical slots.
Outcome: The proposed system achieves state-of-the-art performance on MultiWOZ 2.2 and competitive performance on two other benchmarks: MultiWOz 2.1 and M2M.
Sounding Board: A User-Centric and Content-Driven Social Chatbot (N18-5)

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Challenge: Sounding Board is a social chatbot that can hold a coherent conversation with humans . the system is user-centric in that users can control the topic of conversation, while the system adapts to the user's needs.
Approach: They present Sounding Board, a social chatbot that won the 2017 Amazon Alexa Prize.
Outcome: The system is user-centric in that users can control the topic of conversation, while the system adapts to the user's needs.
A Dynamic Speaker Model for Conversational Interactions (N19-1)

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Challenge: a neural model for characterizing individual differences in speakers is shown to be useful in human-computer interaction and dialog act prediction.
Approach: They propose a neural model for learning a dynamically updated speaker embedding in a conversational context.
Outcome: The proposed model is used for content ranking and dialog act prediction in human-human conversations.

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