Papers by Bo-Ru Lu

2 papers
Unsupervised Learning of Hierarchical Conversation Structure (2022.findings-emnlp)

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Challenge: Goal-oriented conversations often have sub-dialogue structure, but it can be domain-dependent . Increasingly, language understanding applications involve conversational speech and text .
Approach: They propose an unsupervised approach to learning hierarchical conversation structure . they use turn and sub-dialogue segment labels to decode the structure based on dialogue acts and subtasks .
Outcome: The proposed approach improves neural models for three conversation-level understanding tasks.
DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization (2021.emnlp-main)

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Challenge: Existing knowledge grounding models focus on locating knowledge in document contexts that are relevant to the conversation.
Approach: They propose a knowledge identification model that leverages document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation.
Outcome: The proposed model can be applied to document-grounded conversational datasets and shows generalization to unseen documents and long dialogue contexts.

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