Challenge: Existing research focuses on task-oriented or open-domain dialogue systems with influence skills.
Approach: They propose to define and introduce a category of social influence dialogue systems that influence users’ cognitive and emotional responses.
Outcome: The proposed system is task-oriented or goal-oriented, but it is not open-domain.

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Challenge: Recent research has focused on negotiation dialogue systems, but no systematic review of this task has been conducted.
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Challenge: Persuasion agents are a form of communication that can be used to change people's opinions and actions for social good.
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Challenge: Existing studies on social orientations in dialogues show they improve performance in low-resource settings.
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Challenge: Task-oriented dialogue systems have been surveyed in the medical community from a non-technical perspective, but a systematic review from . a rigorous computational perspective has to date remained noticeably absent.
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Challenge: Persuasive dialogue systems are designed for chatbots to communicate with and influence users with specific goals.
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DialogueTRM: Exploring Multi-Modal Emotional Dynamics in a Conversation (2021.findings-emnlp)

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Social Intelligence in the Age of LLMs (2025.naacl-tutorial)

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Challenge: Personalization is a multifaceted process that requires multiple definitions and varies between individuals.
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