Challenge: Existing models that use contextual information of dialogues to improve spoken language understanding (SLU) select the wrong history when the histories are similar in content.
Approach: They propose time-aware models that automatically learn the latent time-decay function of the history without a manual time- decay.
Outcome: The proposed models achieve higher F1 scores than state-of-the-art models on a benchmark dataset .

Similar Papers

How Time Matters: Learning Time-Decay Attention for Contextual Spoken Language Understanding in Dialogues (N18-1)

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Challenge: Spoken language understanding (SLU) is an essential component in conversational systems.
Approach: They propose a universal time-decay attention mechanism that can be used to decay utterances on the sentence-level and speaker-level.
Outcome: The proposed model significantly improves the state-of-the-art model for contextual understanding performance on the benchmark Dialogue State Tracking Challenge (DSTC4) dataset.
Temporal Generalization for Spoken Language Understanding (2022.naacl-industry)

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Challenge: Spoken Language Understanding models are usually trained offline on historical data, but must perform well on incoming user requests after deployment.
Approach: They propose different strategies for achieving good temporal generalization . they focus on temporal drift, where the distribution of utterances may change .
Outcome: The proposed model can perform well on unseen domains, e.g., upcoming data.
SLUE Phase-2: A Benchmark Suite of Diverse Spoken Language Understanding Tasks (2023.acl-long)

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Challenge: Spoken language understanding (SLU) tasks have received little attention and resources compared to lower-level tasks like speech and speaker recognition.
Approach: They propose annotated SLU benchmark tasks based on freely available speech data to complement existing benchmarks and address gaps in the evaluation landscape.
Outcome: The proposed benchmarks complement existing benchmarks and address gaps in the evaluation landscape.
Contextual Domain Classification with Temporal Representations (2021.naacl-industry)

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Challenge: Existing studies that incorporate context in SLU have focused on domains where context is limited to a few minutes.
Approach: They propose temporal representations that combine wall-clock second difference and turn order offset information to utilize both recent and distant context in a novel large-scale setup.
Outcome: The proposed model reduces 13.04% of classification errors compared to baseline . previous studies have focused on domains where context is limited to a few minutes .
Syntax Matters: Towards Spoken Language Understanding via Syntax-Aware Attention (2023.findings-emnlp)

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Challenge: Existing studies on SLU systems have focused on integrating syntactic information into language models.
Approach: They propose a model where attention scopes are constrained based on syntactic relationships.
Outcome: The proposed model improves on three datasets and can be integrated into other language models to further boost their performance.
PRoDeliberation: Parallel Robust Deliberation for End-to-End Spoken Language Understanding (2024.findings-emnlp)

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Challenge: End-to-end models for Spoken Language Understanding have been autoregressive, resulting in higher latencies.
Approach: They propose a method that uses Connectionist Temporal Classification to train robust non-autoregressive deliberation models.
Outcome: The proposed method achieves 10x latency reduction over autoregressive models while preserving ability to correct ASR mistranscriptions.
MoE-SLU: Towards ASR-Robust Spoken Language Understanding via Mixture-of-Experts (2024.findings-acl)

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Challenge: Spoken language understanding (SLU) is a crucial task in task-oriented dialogue systems.
Approach: They propose an ASR-Robust SLU framework based on the mixture-of-experts technique to generate additional transcripts from clean transcripts and use it to weigh the representations of the generated transcripts, ASR transcripts .
Outcome: The proposed framework achieves state-of-the-art on three benchmark SLU datasets.
CASA-NLU: Context-Aware Self-Attentive Natural Language Understanding for Task-Oriented Chatbots (D19-1)

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Challenge: Prior work on contextual NLU has been limited in terms of the types of contextual signals used and the understanding of their impact on the model.
Approach: They propose a context-aware self-attentive NLU model that uses multiple signals over a variable context window, such as previous intents, slots, dialog acts and utterances, in addition to the current user uttered.
Outcome: The proposed model outperforms a baseline model on two conversational datasets yielding a gain of up to 7% on the IC task.
Time-Aware Language Models as Temporal Knowledge Bases (2022.tacl-1)

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Challenge: Existing language models are trained on snapshots of data collected at a specific moment in time.
Approach: They propose a diagnostic dataset aimed at probing LMs for factual knowledge that changes over time.
Outcome: The proposed method improves memorization of seen facts and calibration on unseen facts from future time periods.
Incremental processing of noisy user utterances in the spoken language understanding task (D19-55)

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Challenge: triggered actions with high executions times can cause dialog systems to react slowly due to high latency and high latex.
Approach: They propose a model-agnostic method to achieve high quality in processing incrementally produced partial utterances.
Outcome: The proposed method improves the metric F1-score by 47.91 percentage points . the proposed method can be used to create low-latency natural language understanding components on ATIS datasets.

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