Challenge: Existing systems that explore user preference through conversational interactions do not exploit the context and knowledge to make accurate recommendations.
Approach: They propose a model that performs tree-structured reasoning on a knowledge graph and generates informative dialog acts to guide language generation.
Outcome: The proposed model can arrive at more accurate recommendation and generate more informative and engaging responses.

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Challenge: Recent reasoning-based models cannot fully figure out complex causal relationships between mentioned entities with external knowledge.
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CR-GIS: Improving Conversational Recommendation via Goal-aware Interest Sequence Modeling (2022.coling-1)

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Challenge: Existing methods to determine a goal item by sequentially tracking users’ interests ignore the rich goal-aware implicit interest sequence patterns in a dialog.
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CRFR: Improving Conversational Recommender Systems via Flexible Fragments Reasoning on Knowledge Graphs (2021.emnlp-main)

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Challenge: Existing conversational recommender systems (CRS) do not track the deep shift of user interest in conversations due to the complex of high-order and incomplete paths.
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RecInDial: A Unified Framework for Conversational Recommendation with Pretrained Language Models (2022.aacl-main)

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Challenge: Existing generative methods to recommend items are shallowly integrated into the model training and have poor chit-chat ability.
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Challenge: Existing methods to recommend items are categorized into attribute-based and generation-based methods.
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Challenge: Existing methods train RL-based agents with greedy action selection or sampling strategy and suffer from suboptimal conversational planning.
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OpenDialKG: Explainable Conversational Reasoning with Attention-based Walks over Knowledge Graphs (P19-1)

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Challenge: Existing models that use a large-scale knowledge graph to create a conversational reasoning model are domain-agnostic and scalable.
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Conversational Graph Grounded Policy Learning for Open-Domain Conversation Generation (2020.acl-main)

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Challenge: Existing word-level policy models that learn dialog policy and language generation from dialog corpora often lead to degeneration issues where the utterances become ungrammatical or repetitive.
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User Memory Reasoning for Conversational Recommendation (2020.coling-main)

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Challenge: Existing systems that update user preferences via asking relevant questions are unable to dynamically maintain and reason over their knowledge for current (and possibly future) recommendations.
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Towards Topic-Guided Conversational Recommender System (2020.coling-main)

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Challenge: Existing CRS datasets focus on immediate requests from users, while lack proactive guidance to the recommendation scenario.
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