Papers by Zhiguang Liu
Adding Chit-Chat to Enhance Task-Oriented Dialogues (2021.naacl-main)
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Kai Sun, Seungwhan Moon, Paul Crook, Stephen Roller, Becka Silvert, Bing Liu, Zhiguang Wang, Honglei Liu, Eunjoon Cho, Claire Cardie
| Challenge: | Existing dialogue systems focus on functional goals, open-domain chatbots on socially engaging conversations. |
| Approach: | They propose to add chit-chat to ENhance Task-ORiented dialogues by a human-assisted data collection approach to augment task-oriented dialogues with minimal annotation effort. |
| Outcome: | The proposed models can code-switch between task and chit-chat to be more engaging, interesting, knowledgeable, and humanlike while maintaining competitive task performance. |
Zero-Shot Dialogue State Tracking via Cross-Task Transfer (2021.emnlp-main)
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Zhaojiang Lin, Bing Liu, Andrea Madotto, Seungwhan Moon, Zhenpeng Zhou, Paul Crook, Zhiguang Wang, Zhou Yu, Eunjoon Cho, Rajen Subba, Pascale Fung
| Challenge: | Existing approaches to training a dialogue state tracking model require extensive annotated dialogue data. |
| Approach: | They propose to transfer cross-task knowledge from general question answering corpora to QA model that can handle zero-shot DST. |
| Outcome: | The proposed model improves existing zero-shot and few-shot results on MultiWoz and shows better generalization ability in unseen domains. |
Wukong-Reader: Multi-modal Pre-training for Fine-grained Visual Document Understanding (2023.acl-long)
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Haoli Bai, Zhiguang Liu, Xiaojun Meng, Li Wentao, Shuang Liu, Yifeng Luo, Nian Xie, Rongfu Zheng, Liangwei Wang, Lu Hou, Jiansheng Wei, Xin Jiang, Qun Liu
| Challenge: | Existing solutions for visual document understanding lack granularity of document textlines. |
| Approach: | They propose a supervised pre-training program to leverage structural knowledge nested in document textlines to achieve fine-grained alignment between visual regions and texts. |
| Outcome: | The proposed system performs better on various VDU tasks in English and Chinese. |
Leveraging Slot Descriptions for Zero-Shot Cross-Domain Dialogue StateTracking (2021.naacl-main)
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Zhaojiang Lin, Bing Liu, Seungwhan Moon, Paul Crook, Zhenpeng Zhou, Zhiguang Wang, Zhou Yu, Andrea Madotto, Eunjoon Cho, Rajen Subba
| Challenge: | Existing models for zero-shot cross-domain dialogue state tracking require in-domain data to model a new domain. |
| Approach: | They propose a slot descriptions enhanced generative approach for zero-shot cross-domain DST by encoding a dialogue context and a slots with a pre-trained encoder and generating slot value in auto-regressive manner. |
| Outcome: | The proposed model significantly improves state-of-the-art results in zero-shot cross-domain setting. |
Continual Learning in Task-Oriented Dialogue Systems (2021.emnlp-main)
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Andrea Madotto, Zhaojiang Lin, Zhenpeng Zhou, Seungwhan Moon, Paul Crook, Bing Liu, Zhou Yu, Eunjoon Cho, Pascale Fung, Zhiguang Wang
| Challenge: | Existing continuous learning systems are not designed to add new domains and functionalities through time without incurring the high cost of retraining the whole system. |
| Approach: | They propose a first-ever continual learning benchmark for task-oriented dialogue systems . they propose 'architecture' method based on residual adapters to implement continual training . |
| Outcome: | The proposed architectural method performs better than multitask learning while being 20X faster in learning new domains. |
ACE-Router: Generalizing History-Aware Routing from MCP Tools to the Agent Web (2026.acl-long)
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Zhiyuan Yao, Zishan Xu, Yifu Guo, Zhiguang Han, Cheng Yang, Shuo Zhang, Weinan Zhang, Xingshan Zeng, Weiwen Liu
| Challenge: | Existing routers that use hardcoded tools are limited by scalability and generality bottlenecks. |
| Approach: | They propose a pipeline for training history-aware routers to empower precise navigation in large-scale ecosystems. |
| Outcome: | The proposed pipeline can train routers with dynamic context understanding to create the plug-and-play Light Routing Agent. |