Papers by Eunjoon Cho
Adding Chit-Chat to Enhance Task-Oriented Dialogues (2021.naacl-main)
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Kai Sun, Seungwhan Moon, Paul Crook, Stephen Roller, Becka Silvert, Bing Liu, Zhiguang Wang, Honglei Liu, Eunjoon Cho, Claire Cardie
| Challenge: | Existing dialogue systems focus on functional goals, open-domain chatbots on socially engaging conversations. |
| Approach: | They propose to add chit-chat to ENhance Task-ORiented dialogues by a human-assisted data collection approach to augment task-oriented dialogues with minimal annotation effort. |
| Outcome: | The proposed models can code-switch between task and chit-chat to be more engaging, interesting, knowledgeable, and humanlike while maintaining competitive task performance. |
Zero-Shot Dialogue State Tracking via Cross-Task Transfer (2021.emnlp-main)
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Zhaojiang Lin, Bing Liu, Andrea Madotto, Seungwhan Moon, Zhenpeng Zhou, Paul Crook, Zhiguang Wang, Zhou Yu, Eunjoon Cho, Rajen Subba, Pascale Fung
| Challenge: | Existing approaches to training a dialogue state tracking model require extensive annotated dialogue data. |
| Approach: | They propose to transfer cross-task knowledge from general question answering corpora to QA model that can handle zero-shot DST. |
| Outcome: | The proposed model improves existing zero-shot and few-shot results on MultiWoz and shows better generalization ability in unseen domains. |
Leveraging Slot Descriptions for Zero-Shot Cross-Domain Dialogue StateTracking (2021.naacl-main)
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Zhaojiang Lin, Bing Liu, Seungwhan Moon, Paul Crook, Zhenpeng Zhou, Zhiguang Wang, Zhou Yu, Andrea Madotto, Eunjoon Cho, Rajen Subba
| Challenge: | Existing models for zero-shot cross-domain dialogue state tracking require in-domain data to model a new domain. |
| Approach: | They propose a slot descriptions enhanced generative approach for zero-shot cross-domain DST by encoding a dialogue context and a slots with a pre-trained encoder and generating slot value in auto-regressive manner. |
| Outcome: | The proposed model significantly improves state-of-the-art results in zero-shot cross-domain setting. |
Situated and Interactive Multimodal Conversations (2020.coling-main)
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Seungwhan Moon, Satwik Kottur, Paul Crook, Ankita De, Shivani Poddar, Theodore Levin, David Whitney, Daniel Difranco, Ahmad Beirami, Eunjoon Cho, Rajen Subba, Alborz Geramifard
| Challenge: | Situated Interactive MultiModal Conversations (SIMMC) is a new direction for virtual assistants that handle multimodal inputs and perform multimodal actions. |
| Approach: | They propose to use Situated Interactive MultiModal Conversations (SIMMC) to train agents to take multimodal actions grounded in a co-evolving multimodal context. |
| Outcome: | The proposed model will be made publicly available. |
Text Normalization Infrastructure that Scales to Hundreds of Language Varieties (L18-1)
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| Challenge: | a multi-language text normalization infrastructure is used to train language models for keyboards and speech recognition systems. |
| Approach: | They describe a multi-language text normalization infrastructure that prepares textual data to train language models used in Google's keyboards and speech recognition systems. |
| Outcome: | The proposed system can normalize training data across hundreds of languages . it can detect errors in training data and detect corruption issues . |
Continual Learning in Task-Oriented Dialogue Systems (2021.emnlp-main)
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Andrea Madotto, Zhaojiang Lin, Zhenpeng Zhou, Seungwhan Moon, Paul Crook, Bing Liu, Zhou Yu, Eunjoon Cho, Pascale Fung, Zhiguang Wang
| Challenge: | Existing continuous learning systems are not designed to add new domains and functionalities through time without incurring the high cost of retraining the whole system. |
| Approach: | They propose a first-ever continual learning benchmark for task-oriented dialogue systems . they propose 'architecture' method based on residual adapters to implement continual training . |
| Outcome: | The proposed architectural method performs better than multitask learning while being 20X faster in learning new domains. |