Papers by Yuheng Lu
ChatMap: Mining Human Thought Processes for Customer Service Chatbots via Multi-Agent Collaboration (2025.findings-acl)
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Xinyi Jiang, Tianyi Hu, Yuheng Qin, Guoming Wang, Zhou Huan, Kehan Chen, Gang Huang, Rongxing Lu, Siliang Tang
| Challenge: | Existing methods for enhancing dialogue performance rely on summarizing behavior . e-commerce chatbots need to align their dialogue strategies with human behavior to achieve coherent, human-like conversations with customers. |
| Approach: | They propose a method to extract core patterns from dialogue data and integrate them into models by mining service thought processes using a multi-agent aPproach. |
| Outcome: | The proposed method outperforms manual methods and outperfies baselines on Taobao in China. |
Data Interpreter: An LLM Agent for Data Science (2025.findings-acl)
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Sirui Hong, Yizhang Lin, Bang Liu, Bangbang Liu, Binhao Wu, Ceyao Zhang, Danyang Li, Jiaqi Chen, Jiayi Zhang, Jinlin Wang, Li Zhang, Lingyao Zhang, Min Yang, Mingchen Zhuge, Taicheng Guo, Tuo Zhou, Wei Tao, Robert Tang, Xiangtao Lu, Xiawu Zheng, Xinbing Liang, Yaying Fei, Yuheng Cheng, Yongxin Ni, Zhibin Gou, Zongze Xu, Yuyu Luo, Chenglin Wu
| Challenge: | Large Language Models (LLMs) excel in various domains but face challenges when applied to data science workflows due to their complex, multi-stage nature. |
| Approach: | They propose a hierarchical graph-based agent that represents complexity and a progressive strategy for step-by-step verification, refinement, and consistent context management. |
| Outcome: | The proposed agent surpasses state-of-the-art baselines on the MATH dataset and performs better on InfiAgent-DABench. |
Code-Switching Information Retrieval: Benchmarks, Analysis, and the Limits of Current Retrievers (2026.findings-acl)
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Qingcheng Zeng, Yuheng Lu, Zeqi Zhou, Heli Qi, Puxuan Yu, Fuheng Zhao, Hitomi Yanaka, Weihao Xuan, Naoto Yokoya
| Challenge: | a new study examines the performance of code-switching IR in monolingual contexts . code-witching is a pervasive linguistic phenomenon in global communication . |
| Approach: | They propose a benchmark to evaluate code-switching IR in monolingual contexts . they propose CS-MTEB, which measures performance declines of up to 27% . |
| Outcome: | The proposed benchmark shows that code-switching performance is degraded by 27% . the proposed benchmark is based on a dataset of mixed-language queries . |
TransBench: Breaking Barriers for Transferable Graphical User Interface Agents in Dynamic Digital Environments (2025.findings-acl)
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Yuheng Lu, Qian Yu, Hongru Wang, Zeming Liu, Wei Su, Yanping Liu, Yuhang Guo, Maocheng Liang, Yunhong Wang, Haifeng Wang
| Challenge: | Existing GUI agents struggle to adapt to dynamic and interconnected nature of real-world digital environments, authors show . |
| Approach: | They propose a benchmark to evaluate the transferability of GUI agents across three key dimensions . transBench includes 15 app categories with diverse functionalities . |
| Outcome: | The proposed benchmark shows that existing GUI agents struggle to adapt to dynamic, interconnected environments. |
Controlled Low-Rank Adaptation with Subspace Regularization for Continued Training on Large Language Models (2025.acl-long)
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| Challenge: | Existing approaches to mitigate catastrophic forgetting can be broadly categorized into data-based, architecture-based and learning-based methods. |
| Approach: | They propose a subspace regularization method on LoRA structure that imposes constraints on direction of updating matrix’s null space. |
| Outcome: | The proposed method reduces scale of output change while introducing minimal constraint on model capacity. |
Evaluating the Expressive Appropriateness of Speech in Rich Contexts (2026.acl-long)
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Tianrui Wang, Ziyang Ma, Yizhou Peng, Haoyu Wang, Zhikang Niu, Zikang Huang, Yihao Wu, Yi-Wen Chao, Yu Jiang, Yuheng Lu, Guanrou Yang, Xuanchen Li, Hexin Liu, Chunyu Qiang, Cheng Gong, Yifan Yang, Tianchi Liu, Junyu Wang, Nana Hou, Meng Ge, Fuming You, Yang Wei, Zhongqian Sun, Hu Haifeng, Xiaobao Wang, Eng Siong Chng, Xie Chen, Longbiao Wang, Jianwu Dang
| Challenge: | Existing methods for evaluating expressive speech focus on word accuracy, naturalness, signal quality, or emotional intensity at the utterance level. |
| Approach: | They propose a framework for Evaluating Expressive Appropriateness in speech that assesses whether a speech sample aligns with the underlying communicative intent implied by its discourse-level narrative context. |
| Outcome: | The proposed framework outperforms existing speech evaluation and analysis systems on a human-annotated test set. |