Papers by Y-Lan Boureau

13 papers
Reducing Conversational Agents’ Overconfidence Through Linguistic Calibration (2022.tacl-1)

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Challenge: Neural generative open-domain english-language dialogue agents are currently unsuitable for applications other than entertainement and research.
Approach: They propose to incorporate metacognitive features into the training of a controllable generation model to improve likelihood of correctness.
Outcome: The proposed model improves likelihood of correctness by incorporating metacognitive features into the training of a controllable generation model.
Recipes for Building an Open-Domain Chatbot (2021.eacl-main)

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Challenge: Existing work shows that scaling models in the number of parameters and the size of the data they are trained on gives improved results, but other factors are important.
Approach: They propose to build open-domain chatbots that can be scaled to improve their performance . they use a blend of cognitive and cognitive skills to build a model that combines these skills .
Outcome: The proposed models outperform existing approaches in multi-turn dialogue on engagingness and humanness measurements.
Towards Empathetic Open-domain Conversation Models: A New Benchmark and Dataset (P19-1)

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Challenge: EmpatheticDialogues dataset provides a benchmark for empathetic dialogue generation . human evaluators perceive dialogue models as more epathetic .
Approach: They propose a benchmark for empathetic dialogue generation from a dataset of 25k conversations grounded in emotional situations.
Outcome: The proposed benchmarks show that existing models are perceived to be more empathetic by human evaluators compared to models trained on large-scale Internet conversations.
Don’t Say That! Making Inconsistent Dialogue Unlikely with Unlikelihood Training (2020.acl-main)

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Challenge: Unlikelihood is a technique developed for removal of repetition in language model completions . it allows for a model to be generalized to solve a number of problems .
Approach: They extend the unlikelihood objective to generate generations that contain repetitions . they show that such an objective can be used to improve logical consistency .
Outcome: The proposed approach can be applied to a number of dialogue tasks.
Recommendation as a Communication Game: Self-Supervised Bot-Play for Goal-oriented Dialogue (D19-1)

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Challenge: Traditional recommendation systems produce static rather than interactive recommendations invariant to a user’s specific requests, clarifications, or current mood.
Approach: They use a goal-driven recommendation dialogue dataset to develop an end-to-end dialogue system that can simultaneously converse and recommend.
Outcome: The proposed system can converse and recommend movies to humans without considering the task goal itself.
The Dialogue Dodecathlon: Open-Domain Knowledge and Image Grounded Conversational Agents (2020.acl-main)

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Challenge: a set of 12 tasks that measure if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, and perceive and converse about images.
Approach: They propose a set of 12 tasks that measure if a conversational agent can communicate engagingly with personality and empathy . they use large dialogue datasets to multi-task and obtain state-of-the-art results .
Outcome: The proposed model improves over a BERT pre-trained model on large dialogue datasets and provides state-of-the-art results on many of the tasks.
Can You Put it All Together: Evaluating Conversational Agents’ Ability to Blend Skills (2020.acl-main)

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Challenge: Existing work has focused on learning specific qualities of conversational agents, but it remains unclear how to combine them.
Approach: They propose to combine models trained towards isolated capabilities with multi-task training to improve conversation performance.
Outcome: The proposed dataset compares models trained towards isolated capabilities with models trained on a single skill.
Training Models to Generate, Recognize, and Reframe Unhelpful Thoughts (2023.acl-long)

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Challenge: Existing models for cognitive behavioral therapy lack specific and diverse practice material.
Approach: They propose to use a dataset to generate unhelpful thought patterns . they propose to train and evaluate existing models to generate an abundance of practice material .
Outcome: The proposed model can generate unlimited quantity of practice material and generate suitable reframing proposals with no or minimal additional model training required.
SaFeRDialogues: Taking Feedback Gracefully after Conversational Safety Failures (2022.acl-long)

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Challenge: Existing open-domain conversational models can easily be made to talk in inadequate ways.
Approach: They propose a task and dataset of graceful responses to safety feedback . they collect 8k dialogues demonstrating safety failures, feedback signaling them, and a response acknowledging feedback.
Outcome: The proposed model improves on a dataset of 8k dialogues demonstrating safety failures, feedback signaling them, and a response acknowledging the feedback.
Bot-Adversarial Dialogue for Safe Conversational Agents (2021.naacl-main)

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Challenge: a new method for evaluating chatbot safety is proposed to mimic human-generated data . a bot-adversarial dialogue model learns undesirable features from this data, a study finds .
Approach: They propose a human-and-model-in-the-loop framework for evaluating toxicity of chatbots . they propose two methods for safe conversational agents by either training on data or ”baking-in” safety to the generative model itself.
Outcome: The proposed methods are safer than existing models while maintaining usability metrics, the authors say . they show that the proposed methods can be used to make safer models with human-model interactions .
SafetyKit: First Aid for Measuring Safety in Open-domain Conversational Systems (2022.acl-long)

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Challenge: Several studies discuss the potential harms and benefits of large language models (LLMs) large neural models can replicate and even amplify negative, stereotypical, and derogatory associations in the data.
Approach: They propose to use a first aid kit to assess the safety of conversational AI in various settings . they propose several future directions and discuss ethical considerations .
Outcome: The proposed tools can provide estimates of the relative safety of systems in various settings, but they still have several shortcomings.
Revisiting the Evaluation of Theory of Mind through Question Answering (D19-1)

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Challenge: Existing benchmarks for theory of mind are flawed due to dataset biases . evaluators have been using the Sally-Anne test to infer false beliefs in others .
Approach: They propose to use question answering to evaluate theory of mind . they propose to explicitly control for data regularities via a careful examination of the answer space .
Outcome: The proposed evaluation protocol and dataset control for data regularities via a careful examination of the answer space.
Learning New Skills after Deployment: Improving open-domain internet-driven dialogue with human feedback (2023.acl-long)

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Challenge: Frozen models trained to mimic static datasets can never improve their performance.
Approach: They propose to use binary quality measurements and free-form text feedback to improve conversational skills in a conversational learning framework.
Outcome: The proposed model improves on the DIRECTOR model, which is based on binary quality measurements and free-form text feedback, and shows that iterative retraining and redeployment can improve the model.

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