Papers by Suman Banerjee

7 papers
AGrail: A Lifelong Agent Guardrail with Effective and Adaptive Safety Detection (2025.acl-long)

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Challenge: Existing defense agencies fail to adaptively and effectively mitigate these risks.
Approach: They propose a lifelong agent guardrail that enhances LLM agent safety by enabling adaptive safety check generation, effective safety check optimization, and tool compatibility & flexibility.
Outcome: The proposed agent guardrail achieves strong performance against task-specific and systemic risks and is transferable across different LLM agents’ tasks.
Synthesize, if you do not have: Effective Synthetic Dataset Creation Strategies for Self-Supervised Opinion Summarization in E-commerce (2023.findings-emnlp)

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Challenge: Existing approaches to generate general and aspect-specific opinion summarization are limited due to their reliance on human-specified aspects and seed words.
Approach: They propose synthetic dataset creation approaches for general and aspect-specific opinion summarization . general opinion summaries struggle to generate faithful to the input reviews, they say . aspect- specific opinion summarisation models are limited due to reliance on human-specified aspects .
Outcome: The proposed approach outperforms existing models on three e-commerce test sets on general and aspect-specific opinion summarization.
One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation (2024.acl-long)

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Challenge: Existing evaluation methods for opinion summarizations lack adequate opinion summary evaluation datasets.
Approach: They propose a dataset that combines 7 dimensions crucial to opinion summaries . they propose OP-I-PROMPT, a dimension-independent prompt, and OP PROMPTS, .
Outcome: The proposed model achieves a Spearman correlation of 0.70 with human judgments, surpassing prior methods.
A Dataset for Building Code-Mixed Goal Oriented Conversation Systems (C18-1)

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Challenge: Existing data on goal-oriented conversation systems focus on monolingual conversations and there is hardly any work on multilingual and/or code-mixed conversations.
Approach: They build a goal-oriented dialog dataset containing code-mixed conversations using monolingual text from a restaurant reservation dataset.
Outcome: The proposed model is based on a restaurant reservation dataset and will be made publicly available for research purposes.
Towards Exploiting Background Knowledge for Building Conversation Systems (D18-1)

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Challenge: Existing dialog datasets contain a sequence of utterances without any explicit background knowledge associated with them.
Approach: They propose to use movie chats to generate responses by copying unstructured background knowledge . they use a dataset of 9K conversations to test whether responses are generated by copy-and-modify models .
Outcome: The proposed model mimics human process of conversing by copying and/or modifying sentences from unstructured background knowledge.
Product Description and QA Assisted Self-Supervised Opinion Summarization (2024.findings-naacl)

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Challenge: Existing methods to generate opinion summarization without supervised training data are limited due to the lack of additional sources.
Approach: They propose a synthetic dataset creation strategy that leverages reviews and additional sources to generate a pseudo-summary.
Outcome: The proposed approach achieves 14.5% improvement in ROUGE-1 F1 over existing models.
Why We Feel What We Feel: Joint Detection of Emotions and Their Opinion Triggers in E-commerce (2025.findings-emnlp)

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Challenge: Existing research has not explored the joint task of emotion detection and explanatory span identification in e-commerce reviews.
Approach: They propose a joint task unifying Emotion detection and Opinion Trigger extraction (EOT) which explicitly models the relationship between causal text spans (opinion triggers) and affective dimensions (emotion categories).
Outcome: The proposed framework surpasses zero-shot and chain-of-thought techniques across e-commerce domains.

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