Papers by Muthusamy Chelliah

6 papers
Synthesize, if you do not have: Effective Synthetic Dataset Creation Strategies for Self-Supervised Opinion Summarization in E-commerce (2023.findings-emnlp)

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Challenge: Existing approaches to generate general and aspect-specific opinion summarization are limited due to their reliance on human-specified aspects and seed words.
Approach: They propose synthetic dataset creation approaches for general and aspect-specific opinion summarization . general opinion summaries struggle to generate faithful to the input reviews, they say . aspect- specific opinion summarisation models are limited due to reliance on human-specified aspects .
Outcome: The proposed approach outperforms existing models on three e-commerce test sets on general and aspect-specific opinion summarization.
One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation (2024.acl-long)

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Challenge: Existing evaluation methods for opinion summarizations lack adequate opinion summary evaluation datasets.
Approach: They propose a dataset that combines 7 dimensions crucial to opinion summaries . they propose OP-I-PROMPT, a dimension-independent prompt, and OP PROMPTS, .
Outcome: The proposed model achieves a Spearman correlation of 0.70 with human judgments, surpassing prior methods.
Dense Retrieval with Quantity Comparison Intent (2025.findings-acl)

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Challenge: Existing sparse and dense retrieval systems fragment numerals and units that express quantities in arbitrary ways.
Approach: They propose a dense retrieval system built around a density multi-vector index . they propose eliciting and exploiting quantities and associated comparison intents .
Outcome: The proposed system is faster and more accurate than popular PLMs on two public and one proprietary e-commerce benchmarks.
Product Description and QA Assisted Self-Supervised Opinion Summarization (2024.findings-naacl)

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Challenge: Existing methods to generate opinion summarization without supervised training data are limited due to the lack of additional sources.
Approach: They propose a synthetic dataset creation strategy that leverages reviews and additional sources to generate a pseudo-summary.
Outcome: The proposed approach achieves 14.5% improvement in ROUGE-1 F1 over existing models.
Why We Feel What We Feel: Joint Detection of Emotions and Their Opinion Triggers in E-commerce (2025.findings-emnlp)

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Challenge: Existing research has not explored the joint task of emotion detection and explanatory span identification in e-commerce reviews.
Approach: They propose a joint task unifying Emotion detection and Opinion Trigger extraction (EOT) which explicitly models the relationship between causal text spans (opinion triggers) and affective dimensions (emotion categories).
Outcome: The proposed framework surpasses zero-shot and chain-of-thought techniques across e-commerce domains.
Reference Free Domain Adaptation for Translation of Noisy Questions with Question Specific Rewards (2023.findings-emnlp)

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Challenge: Creating a synthetic parallel corpus from noisy data is also difficult due to its noisy nature.
Approach: They propose a training methodology that fine-tunes the NMT system only using source-side data to balance adequacy and fluency.
Outcome: The proposed method surpasses the MLE-based fine-tuning approach by achieving a 1.9 BLEU improvement.

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