Papers by Mingqian Zheng

5 papers
Let Them Down Easy! Contextual Effects of LLM Guardrails on User Perceptions and Preferences (2025.findings-emnlp)

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Challenge: Current LLMs are trained to refuse potentially harmful input queries regardless of intent . a study of 480 participants evaluating 3,840 query-response pairs reveals that response strategy largely shapes user experience .
Approach: They examine how different refusal strategies affect user perceptions across varying motivations . they find partial compliance reduces negative user perception by over 50% to flat-out refusals a 480 participants study .
Outcome: The study examines the perceptions of LLMs on user intents and their response strategies . it shows that partial compliance reduces negative user perceptions by over 50% to flat refusals .
Imperfectly Cooperative Human-AI Interactions: Comparing the Impacts of Human and AI Attributes in Simulated and User Studies (2026.findings-acl)

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Challenge: In simulations, personality traits and AI attributes were comparatively influential, but with actual human subjects, AI attributes – particularly transparency – were much more impactful.
Approach: They compare a purely simulated dataset and a parallel human subjects experiment to examine how human personality traits and AI design characteristics jointly shape interaction outcomes in imperfectly cooperative scenarios.
Outcome: The results show that personality traits and AI attributes are comparatively influential in simulations, but with actual human subjects, they are much more impactful.
Synthetic Socratic Debates: Examining Persona Effects on Moral Decision and Persuasion Dynamics (2025.emnlp-main)

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Challenge: a study of multi-dimensional persona effects in AI-AI debates shows that personas influence moral stances and debate outcomes . political ideology and personality traits exert the strongest influence, according to our study .
Approach: They propose to use a 6-dimensional persona space to simulate structured debates . they find political ideology and personality traits exert the strongest influence .
Outcome: The study shows that personas affect moral stances and debate outcomes . political ideology and personality traits exert the strongest influence .
When ”A Helpful Assistant” Is Not Really Helpful: Personas in System Prompts Do Not Improve Performances of Large Language Models (2024.findings-emnlp)

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Challenge: Commercial AI systems often define the role of the LLM in system prompts.
Approach: They conduct a systematic evaluation of personas in system prompts by adding 162 roles covering 6 types of interpersonal relationships and 8 domains of expertise.
Outcome: The proposed model does not improve performance in the system prompt setting where no persona is added.
Causally Modeling the Linguistic and Social Factors that Predict Email Response (2025.naacl-long)

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Challenge: a key intent behind many emails is to get a reply from the recipient.
Approach: They propose to model the intents, expectations, and responsiveness in email exchanges by using a dataset containing 1800 emails annotated with nuanced types of intents and expectations.
Outcome: The proposed model is based on 1800 emails annotated with nuanced types of intents and expectations . it shows that social status, argumentation, and strength of social connection influence email response rates .

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