Challenge: Existing methods for learning a robust matching model from noisy training data are retrieval-based or generation-based.
Approach: They propose a general co-teaching framework that learns matching models from noisy training data.
Outcome: The proposed learning framework can improve existing models on two public data sets.

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Dialogue Response Selection with Hierarchical Curriculum Learning (2021.acl-long)

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Challenge: Empirical studies on three benchmark datasets with three state-of-the-art matching models demonstrate that the proposed learning framework significantly improves the model performance across various evaluation metrics.
Approach: They propose a hierarchical curriculum learning framework that trains matching models in an “easy-to-difficult” scheme.
Outcome: The proposed framework significantly improves the model performance across evaluation metrics on three benchmark datasets with three state-of-the-art matching models.
A Pre-training Strategy for Zero-Resource Response Selection in Knowledge-Grounded Conversations (2021.acl-long)

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Challenge: Existing methods to train retrieval-based dialogue systems rely on crowd-sourced data . however, it is difficult to collect large-scale dialogues that are grounded on background knowledge .
Approach: They propose to decompose training of knowledge-grounded response selection into three tasks . they propose to combine query-passage matching task with query-dialogue history matching task .
Outcome: Experimental results show that the proposed model can perform comparable to existing methods . the retrieval-based system can leverage background knowledge when conversing with humans .
Learning Matching Models with Weak Supervision for Response Selection in Retrieval-based Chatbots (P18-2)

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Challenge: Existing methods to learn matching models for retrieval-based chatbots are lacking.
Approach: They propose a method that uses a sequence-to-sequence architecture model as a weak annotator to judge the matching degree of unlabeled pairs and performs learning with both the weak signals and the unlabed data.
Outcome: The proposed method improves on two public data sets on matching models on retrieval-based chatbots.
Sampling Matters! An Empirical Study of Negative Sampling Strategies for Learning of Matching Models in Retrieval-based Dialogue Systems (D19-1)

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Challenge: Existing studies focus on constructing a matching model with sophisticated neural architectures, but do little to how to effectively learn such architectures from data.
Approach: They propose to sample negative examples to automatically construct a training set for effective model learning in retrieval-based dialogue systems by using four sampling strategies.
Outcome: The proposed learning method improves the performance of matching models on two benchmarks with three matching models.
CORE: Cooperative Training of Retriever-Reranker for Effective Dialogue Response Selection (2023.acl-long)

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Challenge: Existing methods to train retrieval-based dialogue systems are suboptimal . existing methods to optimize retrieval and rerank modules are sub-optimal, causing sub-optimum performance.
Approach: They propose a retrieval-based dialogue system with a fast retriever and a smart response reranker that combine the best of both worlds.
Outcome: The proposed method can learn from each other and evolve together . it can be used in industrial applications and has powered industrial applications.
Fine-grained Post-training for Improving Retrieval-based Dialogue Systems (2021.naacl-main)

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Challenge: Existing methods to select the correct response for a dialogue system are generation-based and retrieval-based.
Approach: They propose a fine-grained post-training method that reflects the characteristics of the multi-turn dialogue.
Outcome: The proposed model achieves state-of-the-art with significant margins on three benchmark datasets.
How to Represent Context Better? An Empirical Study on Context Modeling for Multi-turn Response Selection (2022.findings-emnlp)

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Challenge: Existing work on building a conversational system for open domain human-machine conversation is attracting more attention . early models concatenate all utterances or independently encode each dialogue turn, which may lead to an inadequate understanding of dialogue status.
Approach: They propose to use a turn-aware context modeling layer to adapt existing models . they propose to model multi-turn contexts from the perspective of sequential relationship, local relationship, and query-alike manner .
Outcome: The proposed method can be adapted to several advanced response selection models.
Learning a Simple and Effective Model for Multi-turn Response Generation with Auxiliary Tasks (2020.emnlp-main)

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Challenge: Existing approaches to multi-turn response generation for open-domain dialogues have a complexity problem . auxiliary tasks that relate to context understanding can guide the learning of the generation model .
Approach: They propose a multi-turn response generation model that has a simple structure yet can effectively leverage conversation contexts for response generation.
Outcome: The proposed model outperforms state-of-the-art models in response quality and human judgment . it also enjoys a faster decoding process .
Transferable Dialogue Systems and User Simulators (2021.acl-long)

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Challenge: a lack of training data is limiting the development of dialogue systems . we develop a framework for creating dialogue data through self-play between agents .
Approach: They propose a framework that can incorporate new dialogue scenarios through self-play between two agents.
Outcome: The proposed framework is highly effective in bootstrapping the performance of two agents in transfer learning.
Transfer Learning for Context-Aware Question Matching in Information-seeking Conversations in E-commerce (P18-2)

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Challenge: Recent researches focus on deep learning and reinforcement learning for multi-turn information seeking conversation systems.
Approach: They propose an efficient and effective multi-turn conversation model based on convolutional neural networks and extend it to adapt the knowledge learned from a resource-rich domain to enhance the performance.
Outcome: The proposed model performs better than the existing model on an industrial chatbot called AliMe Assist.

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