Challenge: Existing methods to train retrieval-based dialogue systems are suboptimal . existing methods to optimize retrieval and rerank modules are sub-optimal, causing sub-optimum performance.
Approach: They propose a retrieval-based dialogue system with a fast retriever and a smart response reranker that combine the best of both worlds.
Outcome: The proposed method can learn from each other and evolve together . it can be used in industrial applications and has powered industrial applications.

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Reciprocal Learning of Knowledge Retriever and Response Ranker for Knowledge-Grounded Conversations (2022.coling-1)

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Challenge: Recent work on grounding dialogue agents with knowledge documents has sparked increased attention . hand-labeling data to that end is time-consuming and many datasets lack knowledge annotations .
Approach: They propose a reciprocal learning approach to optimize a knowledge retriever and a response ranker for knowledge-grounded response retrieval without ground-truth knowledge labels.
Outcome: The proposed model outperforms previous state-of-the-art methods on two public benchmarks.
Retrieve Fast, Rerank Smart: Cooperative and Joint Approaches for Improved Cross-Modal Retrieval (2022.tacl-1)

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Challenge: Current approaches to cross-modal retrieval process text and visual input jointly . current approaches are pretrained from scratch and suffer from huge retrieval latency and inefficiency issues .
Approach: They propose a cooperative retrieve-and-rerank framework that turns pretrained text-image multi-modal models into efficient retrieval models.
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Uni-Encoder: A Fast and Accurate Response Selection Paradigm for Generation-Based Dialogue Systems (2023.findings-acl)

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Challenge: Existing approaches to decode a given context-candidate pair are expensive and time-consuming.
Approach: They propose a new paradigm that keeps full attention over each pair while only encoding the context once.
Outcome: The proposed paradigm achieves new state-of-the-art results on four benchmark datasets with high computational efficiency.
UR2N: Unified Retriever and ReraNker (2025.coling-industry)

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Challenge: XTR-style retrieval on top of trained Mono-T5 reranker is suboptimal for two-stage retrieval, arguing that it is sub-optimal.
Approach: They propose a unified encoder-decoder architecture with a novel training regimen which enables the encoder representation to be used for retrieval and the decoder for re-ranking within a single unified model.
Outcome: The proposed architecture outperforms ColBERT, XTR, and even serves as a superior reranker compared to the Mono-T5 re-ranker.
A Pre-training Strategy for Zero-Resource Response Selection in Knowledge-Grounded Conversations (2021.acl-long)

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Challenge: Existing methods to train retrieval-based dialogue systems rely on crowd-sourced data . however, it is difficult to collect large-scale dialogues that are grounded on background knowledge .
Approach: They propose to decompose training of knowledge-grounded response selection into three tasks . they propose to combine query-passage matching task with query-dialogue history matching task .
Outcome: Experimental results show that the proposed model can perform comparable to existing methods . the retrieval-based system can leverage background knowledge when conversing with humans .
Comparing Neighbors Together Makes it Easy: Jointly Comparing Multiple Candidates for Efficient and Effective Retrieval (2024.emnlp-main)

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Challenge: Experimental results show that using only bi-encoders as an intermediate reranker can improve top-1 accuracy with negligible slowdown (7%).
Approach: They propose a framework that compares a query and multiple embeddings of similar candidates through shallow self-attention layers, delivering rich representations contextualized to each other.
Outcome: The proposed framework compares a query and multiple embeddings of similar candidates through shallow self-attention layers, delivering rich representations contextualized to each other.
Learning a Matching Model with Co-teaching for Multi-turn Response Selection in Retrieval-based Dialogue Systems (P19-1)

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Challenge: Existing methods for learning a robust matching model from noisy training data are retrieval-based or generation-based.
Approach: They propose a general co-teaching framework that learns matching models from noisy training data.
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Making Information Seeking Easier: An Improved Pipeline for Conversational Search (2020.findings-emnlp)

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Challenge: Existing tools for conversational information seeking (CIS) do not support conversational contexts.
Approach: They propose a highly effective pipeline for passage retrieval in a conversational search setting using a BERT-based classifier and a multi-view reranking component.
Outcome: The proposed pipeline achieves 14.8% performance improvement over the current state-of-the-art pipeline and surpasses the Oracle.
Simple and Effective Retrieve-Edit-Rerank Text Generation (2020.acl-main)

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Challenge: Using retrieve-and-edit methods, text generation methods can be improved by reranking outputs from training sets and learning models to produce the final output.
Approach: They propose to extend retrieve-and-edit seq2seq methods with a simple post-generation ranking approach that retrieves multiple outputs and edits each independently to produce the final output.
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Retrieve, Read, Rerank: Towards End-to-End Multi-Document Reading Comprehension (P19-1)

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Challenge: Existing approaches to answer reading comprehension tasks are inefficient since the input is re-encoded within each module.
Approach: They propose a unified question answering model that combines context retrieving, reading comprehension, and answer reranking to predict the final answer.
Outcome: The proposed model outperforms the baseline model and achieves state-of-the-art results on two versions of TriviaQA and two variants of SQuAD.

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