Papers by Mengting Wan

7 papers
Fine-Grained Spoiler Detection from Large-Scale Review Corpora (P19-1)

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Challenge: 'Spoilers' on review websites can be a concern for consumers who want to fully experience the excitement of media consumption.
Approach: They propose to use a large-scale book review dataset to generate fine-grained spoiler annotations . they then use supervised neural networks to detect spoiler sentences in review corpora .
Outcome: The proposed method outperforms baselines in a large-scale book review dataset . it can detect spoiler sentences in review corpora, but only a few users use it .
Interpretable User Satisfaction Estimation for Conversational Systems with Large Language Models (2024.acl-long)

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Challenge: Existing approaches to user satisfaction estimation are hard to interpret and lack generalizable patterns.
Approach: They propose to use supervised prompting to extract interpretable user satisfaction signals from natural language utterances to tailor an LLM to USE using labeled examples.
Outcome: The proposed method extracts interpretable signals of user satisfaction from natural language utterances more effectively than embedding-based approaches.
Group Preference Alignment: Customizing LLM Responses from In-Situ Conversations Only When Needed (2025.emnlp-industry)

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Challenge: Existing methods for group-aware adaptation capture divergent preferences from real-world conversation logs into interpretable rubrics.
Approach: They propose a group-aware personalization framework that captures context-specific preferences and steers LLMs accordingly.
Outcome: The proposed framework improves group alignment without compromising perfomance on benchmarks.
WildFeedback: Aligning LLMs With In-situ User Interactions And Feedback (2026.acl-long)

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Challenge: Traditional alignment methods rely on human annotations and are subjective and misalignment with real-world user preferences.
Approach: They propose a framework that leverages in-situ user feedback during conversations with LLMs to create preference datasets automatically.
Outcome: The proposed framework identifies and classifies user feedback to LLM responses between conversation turns and creates examples of preferred and dispreferred responses according to user preferences.
GenTool: Enhancing Tool Generalization in Language Models through Zero-to-One and Weak-to-Strong Simulation (2025.findings-acl)

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Challenge: Large Language Models (LLMs) can expand their capabilities by integrating external tools.
Approach: They propose a training framework that prepares LLMs for diverse generalization challenges in tool utilization.
Outcome: The proposed framework improves the tool-usage capabilities of LLMs by up to 8B parameters, surpassing GPT-4o.
Teaching Language Models To Gather Information Proactively (2025.findings-emnlp)

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Challenge: Large language models are often defaulted to passive responses or narrow clarifications when faced with incomplete or under-specified prompts.
Approach: They propose a new task paradigm where LLMs must identify gaps in context and strategically elicit implicit user knowledge through targeted questions.
Outcome: The proposed framework outperforms o3-mini on evaluation metrics and human annotators favor clarification questions and final outlines.
S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMs (2024.findings-acl)

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Challenge: Dialogue state tracking (DST) was based on narrow task-oriented conversations . however, large language models have ushered in more flexible open-domain chat systems .
Approach: They propose a method that combines dialogue segmentation and state tracking within open-domain dialogues to improve long context tracking.
Outcome: The proposed method outperforms the state-of-the-art on open-domain dialogue datasets and publicly available datasets.

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