Challenge: Social norms fundamentally shape interpersonal communication.
Approach: They propose a human-in-the-loop pipeline to synthesize a bilingual dyadic dialogue dataset with turn-by-turn annotations of social norms for Chinese and American cultures.
Outcome: The proposed dataset is high-quality through human evaluation and compares with existing models.

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NORMSAGE: Multi-Lingual Multi-Cultural Norm Discovery from Conversations On-the-Fly (2023.emnlp-main)

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Challenge: Existing methods to understand acceptable behavior have focused on a single culture and manually built datasets from non-conversational settings.
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NormGenesis: Multicultural Dialogue Generation via Exemplar-Guided Social Norm Modeling and Violation Recovery (2025.emnlp-main)

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Challenge: Social norms govern culturally appropriate behavior in communication, enabling dialogue systems to produce coherent and socially acceptable outputs.
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LLM-Human Pipeline for Cultural Grounding of Conversations (2025.naacl-long)

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Challenge: addressing parents by name is commonplace in the West, but it is rare in most Asian cultures.
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Sociocultural Norm Similarities and Differences via Situational Alignment and Explainable Textual Entailment (2023.emnlp-main)

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Challenge: Current research on developing computational models of social norms has focused on American society.
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Measuring Social Norms of Large Language Models (2024.findings-naacl)

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Challenge: Existing datasets that evaluate a general understanding of social science are inadequate to understand social norms.
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Detecting Community Sensitive Norm Violations in Online Conversations (2021.findings-emnlp)

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Challenge: Existing efforts to identify unacceptable behavior have focused on toxicity as the sole form of community norm violation.
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RENOVI: A Benchmark Towards Remediating Norm Violations in Socio-Cultural Conversations (2024.findings-naacl)

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Challenge: Norm violations occur when individuals fail to conform to culturally accepted behaviors, which may lead to potential conflicts.
Approach: They propose to use a large corpus of 9,258 multi-turn dialogues annotated with social norms to equip AI systems with a remediation ability.
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Can I Introduce My Boyfriend to My Grandmother? Evaluating Large Language Models Capabilities on Iranian Social Norm Classification (2025.findings-naacl)

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Challenge: Introducing the Iranian Social Norms dataset, a collection of 1,699 social norms, with Farsi adding linguistic complexity.
Approach: They propose a collection of Iranian social norms with English translations and a novel Iranian dataset.
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Contextualizing Language Models for Norms Diverging from Social Majority (2022.findings-emnlp)

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Challenge: Recent studies on transformer-based language models have shown that there seems to be a 'moral dimension' to LMs, as they show high accuracy in related downstream tasks such as moral reasoning and action classification.
Approach: They propose a mechanism based on deontic logic to allow for a flexible adaptation of individual norms by de-biasing training data sets and a task-reduction to textual entailment.
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NormMark: A Weakly Supervised Markov Model for Socio-cultural Norm Discovery (2023.findings-acl)

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Challenge: Existing methods for norm recognition focus only on surface-level features of dialogues and do not take into account the interactions within a conversation.
Approach: They propose a probabilistic generative Markov model to carry latent features throughout a dialogue and trainable on weakly annotated data using the variational technique.
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