Challenge: Existing methods to explain predictions by highlighting salient features are often unstated.
Approach: They propose a framework to quantify the value of explanations via the accuracy gains that they confer on a student model trained to simulate a teacher model.
Outcome: The proposed framework allows principled, automatic, model-agnostic evaluation of attributions.

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ELI-Why: Evaluating the Pedagogical Utility of Language Model Explanations (2025.findings-acl)

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Challenge: Language models are widely used in education, yet their ability to tailor responses to learners with varied informational needs and knowledge backgrounds remains under-explored.
Approach: They conduct two extensive human studies to assess the utility of language model-generated explanatory answers (explanations) on a benchmark of 13.4K "Why" questions.
Outcome: The proposed model explanations match learners' educational backgrounds only 50% of the time, compared to 79% for lay explanations.
Human-grounded Evaluations of Explanation Methods for Text Classification (D19-1)

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Challenge: Explainable Artificial Intelligence (XAI) is aimed at providing explanations for decisions made by AI systems.
Approach: They propose to use model-agnostic and model-specific explanation methods for CNNs for text classification to provide human-grounded evaluations.
Outcome: The proposed methods could be used to explain models' results and improve AIs and humans in many cases.
Human-Centered Evaluation of Explanations (2022.naacl-tutorials)

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Challenge: This tutorial will provide an overview of human-centered evaluations of explanations .
Approach: This tutorial will provide an overview of human-centered evaluations of explanations . it will introduce the psychological foundation of explanation and types of NLP explanations.
Outcome: This tutorial will provide an overview of human-centered evaluations of explanations . it will cover the two categories of evaluation: evaluation based on human-annotated explanations and evaluation with human-subjects studies.
Learning to Deceive with Attention-Based Explanations (2020.acl-main)

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Challenge: Attention mechanisms are ubiquitous components in neural network architectures and are often claimed to confer interpretability.
Approach: They propose a method for training models to produce deceptive attention masks by combining weights assigned to designated impermissible tokens with a weighted sum.
Outcome: The proposed method reduces the weight assigned to designated impermissible tokens while still using them across multiple models and tasks.
On Evaluating Explanation Utility for Human-AI Decision Making in NLP (2024.findings-emnlp)

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Challenge: a lack of evidence that explanations help people in situations they are introduced for is a problem in NLP . prior work on explainability has focused on overcoming technical challenges and used proxy evaluations.
Approach: They propose to use existing metrics to evaluate the effectiveness of explanations in NLP . they argue that providing AI predictions does not cause decision makers to speed up work .
Outcome: The proposed evaluations show that providing AI predictions does not cause decision makers to speed up their work without compromising performance.
F1 is Not Enough! Models and Evaluation Towards User-Centered Explainable Question Answering (2020.emnlp-main)

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Challenge: Existing models and evaluation settings have shortcomings regarding the coupling of answer and explanation which might cause serious issues in user experience.
Approach: They propose a hierarchical model and a new regularization term to strengthen the coupling of answer and explanation and two evaluation scores to quantify the couple.
Outcome: The proposed model strengthens the answer-explanation coupling and provides evaluation scores that align with user experience.
Learning to Explain: Datasets and Models for Identifying Valid Reasoning Chains in Multihop Question-Answering (2020.emnlp-main)

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Challenge: despite rapid progress in multihop question-answering, models still have trouble explaining why an answer is correct.
Approach: They propose three explanation datasets in which explanations from corpus facts are annotated . they first annotate multiple candidate explanations for each answer, then use crowd-sourcing perturbations to test generalization .
Outcome: The proposed datasets improve explanation quality but still behind the upper bound . the proposed dataset can be used to improve explanations using a BERT-based classifier .
On the Interaction of Belief Bias and Explanations (2021.findings-acl)

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Challenge: Existing methods to evaluate explainability fail to account for belief biases affecting human performance . previous studies have shown that neural models can make confident predictions relying on artifacts .
Approach: They propose to account for belief bias in explainability by using models of varying quality and adversarial examples.
Outcome: The proposed methods show that results change when using models of varying quality and adversarial examples.
On the Challenges of Evaluating Compositional Explanations in Multi-Hop Inference: Relevance, Completeness, and Expert Ratings (2021.emnlp-main)

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Challenge: a large corpus of domain-expert relevance ratings augments a corpus for compositional explanations . a writer's study shows that the evaluations of compositional inference models underestimate performance .
Approach: They construct a corpus of 126k domain-expert relevance ratings that augment explanations to standardized science exam questions.
Outcome: The results show that evaluations underestimate performance of compositional explanations . they show that models regularly discover and produce valid explanations that are different than gold explanations.
Are Human Explanations Always Helpful? Towards Objective Evaluation of Human Natural Language Explanations (2023.acl-long)

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Challenge: Human-annotated labels and explanations are critical for training explainable NLP models.
Approach: They propose a metric that measures the usefulness of an explanation for model performance at both fine-tuning and inference.
Outcome: The proposed metric can evaluate the quality of human-annotated explanations, while Simulatability falls short.

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