Doctor Recommendation in Online Health Forums via Expertise Learning (2022.acl-long)
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| Challenge: | Currently, manual doctor allocations are used to handle large volumes of queries, limiting the efficiency to help patients in sheer quantities. |
| Approach: | They propose to use patient queries to model doctor recommendation using their profiles and past dialogues to estimate their capabilities. |
| Outcome: | The proposed model outperforms baseline models on a Chinese online health forum, outperforming baseline models. |
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