Papers by Allison Lahnala

6 papers
Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathy (2022.naacl-main)

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Challenge: Recent work on controllable text generation has shown promise in successfully altering such text attributes.
Approach: They propose to use empathetic data to reduce the toxicity of generated text by strategically sampling data based on empathy scores.
Outcome: The proposed model significantly reduces the size of fine-tuning data to 7.5-30k samples while making significant improvements over state-of-the-art toxicity mitigation.
Exploring Self-Identified Counseling Expertise in Online Support Forums (2021.findings-acl)

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Challenge: Increasing number of people engage in online health forums, making it important to understand the quality of the advice they receive.
Approach: They examine the role of expertise in responses to help-seeking posts . they find that a classifier can distinguish between peer and self-identified mental health professionals' interactions .
Outcome: The findings show that experts' language use differs between groups, and that their comments engage the support-seeker further.
A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing (2022.findings-emnlp)

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Challenge: Empathy recognition and empathetic response generation tasks are well-established research directions, but there is little clarity on what empathy is and how it is being operationalized.
Approach: They argue that current directions will benefit from a clear conceptualization that includes operationalizing cognitive empathy components.
Outcome: The proposed framework will help to define and operationalize empathy in natural language processing.
Investigating User Radicalization: A Novel Dataset for Identifying Fine-Grained Temporal Shifts in Opinion (2022.lrec-1)

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Challenge: Existing models that model fine-grained opinion shifts of social media users are lacking . lack of publicly available datasets for this task presents a major challenge .
Approach: They propose an annotated social media opinion dataset that provides a model for subtle opinion fluctuations and fine-grained stances.
Outcome: The proposed dataset is comparable to the annotations of experts and non-experts.
Examining the Utility of Self-disclosure Types for Modeling Annotators of Social Norms (2026.findings-eacl)

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Challenge: Recent work has explored the use of personal information in the form of persona sentences to improve modeling of individual characteristics and prediction of annotator labels for subjective tasks.
Approach: They categorize self-disclosures and use them to build annotator models for predicting judgments of social norms by analyzing comments from original post.
Outcome: The proposed model improves the model and its ability to predict annotator labels.
The Practical Impacts of Theoretical Constructs on Empathy Modeling (2025.emnlp-main)

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Challenge: Empathy operationalizations in NLP are varied, with some having specific behaviors and properties, while others are more abstract.
Approach: They analyze the transfer performance of empathy models adapted to empathy tasks with different theoretical groundings and characterize them as direct, abstract, or adjacent.
Outcome: The proposed models show that they are more transferable than other models.

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