Two-level classification for dialogue act recognition in task-oriented dialogues (2020.coling-main)
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| Challenge: | Existing methods for dialogue act classification are limited and feature sets are low . recognizing dialogue acts is useful for identifying type of information and knowledge to be conveyed . |
| Approach: | They propose a 2-level classification technique, distinguishing between generic and specific dialogue acts (DA) they propose an efficient approach for specific DA, based on high-level linguistic features. |
| Outcome: | The proposed method outperforms classical methods for DA classification by including high-level features. |
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