Papers by Praveen Kumar

3 papers
A Hybrid Supervised-LLM Pipeline for Actionable Suggestion Mining in Unstructured Customer Reviews (2026.eacl-industry)

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Challenge: Existing approaches to extract actionable suggestions from customer reviews are often mixed-intent, unstructured text.
Approach: They propose a hybrid pipeline that uses a RoBERTa classifier and a precision–recall surrogate to extract actionable suggestions from customer reviews.
Outcome: The proposed pipeline outperforms prompt-only, rule-based, and classifier-only baselines in extraction accuracy and cluster coherence.
FLOW-BENCH: Towards Conversational Generation of Enterprise Workflows (2025.emnlp-industry)

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Challenge: Large Language Models (LLMs) can be used to convert natural language (NL) instructions into structured business process automation (BPA) process artifacts.
Approach: They propose to use large language models to convert natural language (NL) instructions into structured business process automation (BPA) process artifacts.
Outcome: The proposed model can be used to translate NL into Python and convert it into widely adopted business process definition languages.
Granite-Function Calling Model: Introducing Function Calling Abilities via Multi-task Learning of Granular Tasks (2024.emnlp-industry)

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Challenge: Existing research explores the use of Large Language Models (LLMs) as the backbone of agentic systems.
Approach: They propose a model trained using a multi-task training approach on seven fundamental tasks encompassed in function calling that has better generalizability on multiple tasks across seven evaluation benchmarks.
Outcome: The proposed model outperforms more than 15 other models on out-of-domain datasets and ranks among the top on the Berkeley Function Calling Leaderboard (BFCL).

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