Papers by Pei-Hao Su

8 papers
Training Neural Response Selection for Task-Oriented Dialogue Systems (P19-1)

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Challenge: Despite their popularity, retrieval-based models have had modest impact on task-oriented dialogue systems . main obstacle to their application is the low-data regime of most task-orientated dialogue tasks . e-commerce, banking, and other domains are applications of retrieval models .
Approach: They propose a method which pretrains a retrieval-based model on large general-domain conversational corpora and fine-tunes it for the target dialogue domain.
Outcome: The proposed method is evaluated on five diverse domains, ranging from e-commerce to banking.
Deep Learning for Conversational AI (N18-6)

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Challenge: Spoken Dialogue Systems (SDS) have great commercial potential . the advent of deep learning has led to significant advances in this area of NLP research .
Approach: This tutorial will introduce researchers to the pipeline framework for modelling goal-oriented dialogue systems.
Outcome: This tutorial will familiarise researchers with the latest advances in spoken dialogue systems . the aim of the course is to encourage dialogue research in the NLP community .
Multilingual and Cross-Lingual Intent Detection from Spoken Data (2021.emnlp-main)

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Challenge: a systematic study on multilingual and cross-lingual intent detection from spoken data is presented . current work on intent detection is limited to English, and standard benchmarks exist only in English.
Approach: They present a systematic study on multilingual and cross-lingual intent detection from spoken data.
Outcome: The proposed resource is called MInDS-14, and it provides strong intent detection in most target languages.
Data Collection and End-to-End Learning for Conversational AI (D19-2)

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Challenge: tutorial aims to familiarise research community with recent advances in statistical dialogue systems . focus of tutorial is on learning end-to-end from data and their relation to more common modular systems.
Approach: This tutorial aims to familiarise the research community with the latest advances in statistical dialogue systems . the focus of the tutorial is on recently introduced end-to-end learning for dialogue systems and their relation to more common modular systems.
Outcome: This tutorial aims to familiarise the research community with the recent advances in statistical dialogue systems for open-domain and task-based dialogue paradigms.
Feudal Reinforcement Learning for Dialogue Management in Large Domains (N18-2)

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Challenge: Reinforcement learning (RL) is a promising approach to model dialogue policy optimisation but fails to scale to large domains due to the curse of dimensionality.
Approach: They propose a novel approach to dialogue policy optimisation using reinforcement learning . they propose to decompose the decision into two steps using a domain ontology .
Outcome: The proposed architecture outperforms state-of-the-art in several dialogue domains without any additional reward signal.
ConveRT: Efficient and Accurate Conversational Representations from Transformers (2020.findings-emnlp)

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Challenge: ConveRT is a pretraining framework for conversational AI that is computationally heavy, slow, and expensive to train.
Approach: They propose a pretraining framework for conversational tasks that is efficient, lightweight, and inexpensive.
Outcome: The proposed model achieves state-of-the-art performance across widely established responses . it trains substantially faster than existing state- of-the art models .
PolyResponse: A Rank-based Approach to Task-Oriented Dialogue with Application in Restaurant Search and Booking (D19-3)

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Challenge: a task-oriented dialogue system is based on task-specific ontologies that constrain slots to specific values . we present a conversational search engine that can be used to search for restaurant reservations .
Approach: They propose a conversational search engine that supports task-oriented dialogue . the polyresponse engine is trained on hundreds of millions of examples extracted from real conversations .
Outcome: The proposed system is available in 8 different languages.
ConvFiT: Conversational Fine-Tuning of Pretrained Language Models (2021.emnlp-main)

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Challenge: Existing Transformer-based language models (LMs) are not effective as sentence encoders when used off-the-shelf.
Approach: They propose a method which turns a pretrained LM into a universal conversational encoder and task-specialised sentence encoder.
Outcome: The proposed framework achieves state-of-the-art ID performance across the board with particular gains in the most challenging, few-shot setups.

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