Papers by Luchen Tan
Semantics of the Unwritten: The Effect of End of Paragraph and Sequence Tokens on Text Generation with GPT2 (2021.acl-srw)
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| Challenge: | Experimental results show that pre-trained language model GPT2 can generate better continuations by learning to generate the in the fine-tuning stage. |
| Approach: | They conduct experiments on an English essay dataset using Chinese-GPT2 . they find that the model can generate better continuations by learning to generate the in the fine-tuning stage. |
| Outcome: | The pre-trained language model GPT2 can generate better continuations by learning to generate the in the fine-tuning stage. |
Don’t Change Me! User-Controllable Selective Paraphrase Generation (2021.eacl-main)
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| Challenge: | a new technique allows paraphrase generation to be user-controlled . a user looking for cheap hotels in New York would not find the other answer helpful . |
| Approach: | They propose a method that provides a user with explicit tags that can be placed around any arbitrary segment of text to mean "don't change me!" they propose allowing user-controllable paraphrase generation by fine-tuning model that exhibits this behavior . |
| Outcome: | The proposed technique is language agnostic and tested in English and Chinese. |
End-to-End Open-Domain Question Answering with BERTserini (N19-4)
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| Challenge: | a new open-domain question answering system integrates best practices from IR with a BERT-based reader to identify answers from a large corpus of Wikipedia articles. |
| Approach: | They propose an end-to-end question answering system that integrates BERT with an IR reader. |
| Outcome: | The proposed system improves on a standard benchmark test collection. |
Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features (N19-2)
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Wei Yang, Luchen Tan, Chunwei Lu, Anqi Cui, Han Li, Xi Chen, Kun Xiong, Muzi Wang, Ming Li, Jian Pei, Jimmy Lin
| Challenge: | e-commerce companies often have the option of escalating complaints by filing grievances with a government authority . this is detrimental to an ecommerce company, but this problem is challenging to solve by integrating recurrent neural networks with manually-engineered features. |
| Approach: | They propose a model that integrates recurrent neural networks with manually-engineered features to identify cases where the customer expresses such an intent. |
| Outcome: | The proposed model outperforms baseline models and provides better recall and triage for specialized agents. |