Papers by Ken Chen

4 papers
ShopSimulator: Evaluating and Exploring RL-Driven LLM Agent for Shopping Assistants (2026.acl-long)

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Challenge: Existing studies on large language model-based agents focus on evaluation benchmarks without training support.
Approach: They propose a large-scale Chinese shopping simulation environment that uses large language models to train agents.
Outcome: The proposed model performs poorly in a large-scale and challenging shopping environment in China.
Label-Aware Double Transfer Learning for Cross-Specialty Medical Named Entity Recognition (N18-1)

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Challenge: NER is a fundamental problem for medical text mining because of the difference of specialties and cost of human annotation.
Approach: They propose a label-aware double transfer learning framework for medical NER from electronic medical records.
Outcome: The proposed framework improves accuracy over strong baselines on 12 cross-specialty NER tasks.
Scaling Collaborative Effort with Agents (2026.findings-acl)

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Challenge: Current evaluations of agents focus on producing high-quality, final outputs in one shot, failing to account for the inherently iterative nature of many real-world problems.
Approach: They propose a framework that captures how an agent’s utility grows with increasing user involvement.
Outcome: The proposed framework captures how an agent’s utility grows with increasing user involvement, revealing a missing ingredient in agent design: the ability to sustain engagement and scaffold user understanding.

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