Papers by Eunah Cho

6 papers
Unified Contextual Query Rewriting (2023.acl-industry)

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Challenge: Large-scale conversational AI agents such as Alexa, Siri, and Google Assistant are becoming increasingly popular in real-world applications to assist users in daily life.
Approach: They propose a unified contextual query rewriting model that unifies QR for friction reduction and contextual carryover . they leverage the text-to-text unified framework which uses independent tasks with weighted loss to account for task importance .
Outcome: The proposed model reduces friction and contextual carryover by using multiple auxiliary tasks.
Graph-Based Semi-Supervised Learning for Natural Language Understanding (D19-53)

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Challenge: Semi-supervised learning is an efficient method to augment training data from unlabeled data.
Approach: They propose semi-supervised learning models and their inductive variants for NLU and use them to find similar utterances and construct a graph.
Outcome: The proposed model improves the error rate of the model by 5% using publicly available NLU data and models.
Overcoming Catastrophic Forgetting During Domain Adaptation of Seq2seq Language Generation (2022.naacl-main)

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Challenge: Existing work on lifelong learning requires incremental memory space to learn a model . existing work on experience replay or elastic weighted consolidation requires incremental space .
Approach: They propose a framework that leverages a recall optimization mechanism to memorize parameters of previous tasks via regularization and a domain drift estimation algorithm to compensate the drift between different domains in the embedding space.
Outcome: The proposed framework outperforms SOTA models on paraphrase and dialog response generation tasks.
RecMind: Large Language Model Powered Agent For Recommendation (2024.findings-naacl)

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Challenge: Existing recommendations systems are limited in generalizing to new tasks due to model scale and data size constraints.
Approach: They propose an LLM-powered autonomous recommender agent, RecMind, which is capable of leveraging external knowledge to provide zero-shot personalized recommendations.
Outcome: The proposed model outperforms existing zero/few-shot LLM-based recommendation baseline methods in various tasks and achieves comparable performance to a fully trained recommendation model P5.
X-Eval: Generalizable Multi-aspect Text Evaluation via Augmented Instruction Tuning with Auxiliary Evaluation Aspects (2024.naacl-long)

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Challenge: X-Eval is a two-stage instruction tuning framework to evaluate text in both seen and unseen aspects customized by end users.
Approach: They introduce a two-stage instruction tuning framework to evaluate text in both seen and unseen aspects customized by end users.
Outcome: The proposed framework improves the model’s ability to follow evaluation instructions and enhances the learning stage to better assess text quality.
Graph Meets LLM: A Novel Approach to Collaborative Filtering for Robust Conversational Understanding (2023.emnlp-industry)

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Challenge: Defective queries impact the robustness of conversational AI systems such as Alexa, Siri or Google Assistant.
Approach: They propose a Personalized Query Rewriting system that takes into account individual preferences or unique error patterns identified from a user's historical interactions with the conversational AI.
Outcome: The proposed approach has been proven on a large-scale real-world dataset and online A/B experiments.

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