Challenge: Existing studies for dialogue summarization use one model at a time or treat it as a black box.
Approach: They propose an LLM-based approach with role-oriented routing and fusion generation to utilize mixture of experts for dialogue summarization.
Outcome: The proposed approach produces informative and accurate dialogue summarization on widely used datasets.

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Narrate Dialogues for Better Summarization (2022.findings-emnlp)

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Challenge: Recent work on dialogue summarization models focuses on generating concise summaries for multi-party dialogues.
Approach: They propose several ways to convert dialogue into a third-person narrative style . they propose to use narration as a valuable annotation for LLMs .
Outcome: Empirical results show that the proposed approach achieves higher scores on ROUGE and a factual correctness metric.
Other Roles Matter! Enhancing Role-Oriented Dialogue Summarization via Role Interactions (2022.acl-long)

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Challenge: Existing methods for role-oriented dialogue summarization ignore information from other roles, resulting in omitted information.
Approach: They propose a novel method that uses cross attention and decoder self-attention interactions to acquire other roles' critical information.
Outcome: The proposed method significantly outperforms baselines on two public role-oriented dialogue summarization datasets.
An Exploratory Study on Long Dialogue Summarization: What Works and What’s Next (2021.findings-emnlp)

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Challenge: Existing models for dialogue summarization focus on extracting the main events of short conversations, but real-world dialogues are difficult to train.
Approach: They propose three strategies to deal with the lengthy input problem and locate relevant information using long dialogue datasets.
Outcome: The retrieve-then-summarize pipeline models yield the best performance on three long dialogue datasets.
LLM aided semi-supervision for efficient Extractive Dialog Summarization (2023.findings-emnlp)

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Challenge: a method to extract dialog summarization data from unlabeled data is currently expensive to build.
Approach: They propose a method to extract dialog summarization using unlabeled data . they frame summarizing as a question-answering problem and use pseudo-labels to fine-tune a chat summarisation model .
Outcome: The proposed method achieves 65.9/57.0/61.0 ROUGE-1/-2/-L on a TWEETSUMM dataset compared with current state-of-the-art methods on the entire training dataset.
Improving Role-Oriented Dialogue Summarization with Interaction-Aware Contrastive Learning (2024.lrec-main)

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Challenge: Existing methods for encoding dialogues do not capture interaction information between roles, thus ignore interaction-related key information.
Approach: They propose a contrastive learning based interaction-aware model for the role-oriented dialogue summarization namely CIAM and use it to train the decoder to learn role-level interaction.
Outcome: The proposed model captures interaction information between different roles and produces informative summaries on two public datasets.
Rehearse With User: Personalized Opinion Summarization via Role-Playing based on Large Language Models (2025.findings-acl)

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Challenge: Recent studies show that large language models can achieve stateof-the-art performance on standard summarization benchmarks without the need for large-scale training data.
Approach: They propose a personalized opinion summarization framework via LLM-based role-playing to better understand the user's personalized needs.
Outcome: The proposed framework can improve the level of personalization in large model-generated summaries by taking into account user characteristics and interests while summarizing multiple product reviews.
SummN: A Multi-Stage Summarization Framework for Long Input Dialogues and Documents (2022.acl-long)

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Challenge: Existing methods to handle long text are limited due to time and memory complexity and limited input lengths.
Approach: They propose a multi-stage split-then-summarize framework for long input summarization . their framework can process input text of arbitrary length by adjusting the number of stages .
Outcome: The proposed framework outperforms existing methods on three long meeting summarization datasets and on a long document summarizing dataset.
Pretrained Language Models for Dialogue Generation with Multiple Input Sources (2020.findings-emnlp)

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Challenge: Large-scale pretrained language models have achieved outstanding performance on natural language understanding tasks.
Approach: They propose to fuse attention information from multiple input sources to achieve better relevance with dialogue history than simple fusion baselines.
Outcome: The proposed models deliver higher relevance with dialogue history than baselines.
Knowledge Planning in Large Language Models for Domain-Aligned Counseling Summarization (2024.emnlp-main)

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Challenge: Large Language Models (LLMs) exhibit remarkable capabilities in various generative tasks, but their adaptation to domain-specific intricacies remains challenging.
Approach: They propose to use a planning engine to orchestrate structuring knowledge alignment to achieve high-order planning by encapsulating domain knowledge and leveraging sheaf convolution learning to enhance its understanding of the dialogue’s structural nuances.
Outcome: The proposed framework improves on existing LLMs and shows that it can generate better summaries with better quality and better execution.
A Closer Look into Mixture-of-Experts in Large Language Models (2025.findings-naacl)

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Challenge: Mixture-of-experts (MoE) architectures are gaining increasing attention for their unique properties and remarkable performance.
Approach: They propose a mixture-of-experts architecture that allows for model scaling without sacrificing computational efficiency.
Outcome: The proposed model increases model size without sacrificing computational efficiency . the proposed model is modular and can be used by a broad spectrum of practitioners .

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