Challenge: Existing knowledge-grounded dialogue generation models only produce pedantic responses, which lacks emotion and attraction compared with the responses with polite style, positive and negative sentiments.
Approach: They propose a method which generates responses via combing disentangled style templates and content templates.
Outcome: The proposed method improves on evaluation metrics compared with state-of-the-art methods.

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A Synthetic Data Generation Framework for Grounded Dialogues (2023.acl-long)

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Challenge: Existing approaches to train grounded dialogues require large amounts of data.
Approach: They propose a synthetic data generation framework for grounded dialogues that takes knowledge data and heuristics to determine a dialogue flow and incrementally turn it into a dialog.
Outcome: The proposed framework significantly boosts model performance in training data and low-resource scenarios.
Stylized Dialogue Generation with Feature-Guided Knowledge Augmentation (2023.findings-emnlp)

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Challenge: Existing methods synthesize pseudo data through back translation but lack guidance on target style features.
Approach: They propose a knowledge-augmented stylized dialogue generation model with a feature-guided style knowledge selection module that utilizes context and response features.
Outcome: The proposed model produces a satisfactory performance on two public benchmarks on both semantic and stylized levels.
A Three-Stage Learning Framework for Low-Resource Knowledge-Grounded Dialogue Generation (2021.emnlp-main)

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Challenge: Existing knowledge-grounded dialogues perform poorly when transfer into new domains with limited training samples.
Approach: They propose a weakly supervised three-stage learning framework based on weakly-supervised learning based upon large scale ungrounded dialogues and unstructured knowledge base.
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DyKgChat: Benchmarking Dialogue Generation Grounding on Dynamic Knowledge Graphs (D19-1)

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Challenge: Existing work has not shown that knowledge-grounded models can zero-shot adapt to updated, unseen knowledge graphs.
Approach: They propose a task to apply dynamic knowledge graphs to neural conversation models . they propose 'dyKgChat' that selects an output from two networks at each time step .
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Knowledge-Grounded Dialogue Generation with Pre-trained Language Models (2020.emnlp-main)

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Challenge: Empirical results indicate that pre-trained language models can significantly outperform state-of-the-art methods in both automatic evaluation and human judgment.
Approach: They propose to equip a pre-trained language model with a knowledge selection module to generate knowledge-grounded dialogues.
Outcome: The proposed model outperforms state-of-the-art methods in evaluation and human judgment.
Grounding in social media: An approach to building a chit-chat dialogue model (2022.naacl-srw)

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Challenge: Existing open-domain dialogue models fail to capture and utilize external knowledge, leading to repetitive or generic responses to unseen utterances.
Approach: They propose to use social media comments to improve the raw conversation ability of open-domain dialogue systems.
Outcome: The proposed model improves the raw conversation ability of open-domain dialogue systems by mimicking human responses through casual interactions found on social media.
Increasing Faithfulness in Knowledge-Grounded Dialogue with Controllable Features (2021.acl-long)

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Challenge: Existing systems that strive to be informative teachers are difficult to build . knowledge grounded dialogue systems are difficult because of limited training objectives .
Approach: They propose to train a generative neural dialogue model that is controlled to stay faithful to evidence . they propose to use additional inputs to generate more objective responses .
Outcome: The proposed model produces responses that are perceived by humans to be objective and faithful to evidence.
Efficient Latent Variable Modeling for Knowledge-Grounded Dialogue Generation (2023.findings-emnlp)

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Challenge: Existing knowledge-grounded dialogue generation algorithms require annotated knowledge to generate a response grounded on the retrieved knowledge.
Approach: They propose an efficient algorithm for latent variable modeling that leverages large amount of dialogue data.
Outcome: The proposed algorithm outperforms the supervised learning algorithm on knowledge-grounded dialogue datasets while maintaining efficiency and scalability.
Knowledge-Grounded Dialogue Generation with a Unified Knowledge Representation (2022.naacl-main)

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Challenge: Existing knowledge-grounded dialogue systems perform poorly on unseen topics due to limited topics covered in training data.
Approach: They propose a language model that homogenizes different knowledge sources to a unified knowledge representation for knowledge-grounded dialogue generation tasks.
Outcome: The proposed language model generalizes well across knowledge-grounded dialogue tasks.
Augmenting Knowledge-grounded Conversations with Sequential Knowledge Transition (2021.naacl-main)

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Challenge: Existing knowledge-grounded dialogue models lack fine-grained control over knowledge selection and integration with dialogues.
Approach: They propose to explicitly model the knowledge transition in sequential multi-turn conversations by abstracting knowledge into topic tags.
Outcome: The proposed model outperforms baseline models on knowledge-grounded dialogue benchmarks.

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