Challenge: Existing target-oriented dialogs take a local and greedy strategy for response generation, where global planning is absent.
Approach: They propose a global planning method for target-oriented dialog on a commonsense knowledge graph to adjust local response generation towards the global target.
Outcome: The proposed method can reach the target with a higher success rate, fewer turns, and more coherent responses.

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MTGP: Multi-turn Target-oriented Dialogue Guided by Generative Global Path with Flexible Turns (2023.findings-acl)

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Challenge: Existing approaches focus on global planning, which plans toward the target before the conversation.
Approach: They propose to generate a global path as a natural language sentence instead of a sequence of nodes.
Outcome: The proposed method has fewer turns, more coherent semantics, and higher success rate than baselines.
Guiding Dialogue Agents to Complex Semantic Targets by Dynamically Completing Knowledge Graph (2023.findings-acl)

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Challenge: Existing knowledge graphs are incomplete in tracking complex semantic relations of the target-oriented dialogue.
Approach: They combine methods of knowledge retrieval and relationship prediction to construct a context-related dynamic KG and a metric to evaluate the tracked path automatically.
Outcome: The proposed method can control the agent more logically and smoothly toward the complex target.
DialoKG: Knowledge-Structure Aware Task-Oriented Dialogue Generation (2022.findings-naacl)

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Challenge: Recent research focused on knowledge distillation methods where the underlying relationship between the facts in a knowledge base is not effectively captured.
Approach: They propose a novel task-oriented dialogue system that effectively incorporates knowledge into a language model by using structural information of a knowledge graph.
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Thoughts to Target: Enhance Planning for Target-driven Conversation (2024.emnlp-main)

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Challenge: Empirical results demonstrate that our method significantly improves the planning ability of LLMs, especially in target-driven conversations.
Approach: They propose a two-stage framework to improve the LLMs’ capability in planning conversations towards designated targets by distilling natural language plans from a target-driven conversation corpus and generating new plans with demonstration-guided in-context learning.
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Exploring the Effectiveness of Multi-Lingual Commonsense Knowledge-Aware Open-Domain Dialogue Response Generation (2023.findings-emnlp)

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Challenge: Existing studies have shown that commonsense knowledge-aware models can improve informativeness while reducing the hallucination issue.
Approach: They propose a task to use commonsense knowledge in other languages to enhance the current dialogue generation by using commonsensical knowledge in different languages.
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C3KG: A Chinese Commonsense Conversation Knowledge Graph (2022.findings-acl)

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Challenge: Existing commonsense knowledge bases organize tuples in an isolated manner, causing problems for chatbots .
Approach: They create a Chinese commonsense conversation knowledge graph which integrates social commonsensm and dialog flow information.
Outcome: The proposed graph incorporates social commonsense knowledge and dialog flow information.
Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curation (2023.emnlp-main)

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Challenge: a recent study defines a conversation target from the system side to proactively steer conversations toward predefined targets or accomplish specific system-side goals.
Approach: They propose a dataset curation framework that automatically curations a large-scale personalized dialogue dataset using a role-playing approach.
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OpenDialKG: Explainable Conversational Reasoning with Attention-based Walks over Knowledge Graphs (P19-1)

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Challenge: Existing models that use a large-scale knowledge graph to create a conversational reasoning model are domain-agnostic and scalable.
Approach: They propose a conversational reasoning model that strategically traverses through a large-scale common fact knowledge graph to introduce engaging and contextually diverse entities and attributes.
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Towards Knowledge-Based Recommender Dialog System (D19-1)

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Challenge: Existing frameworks that only provide information about user preferences can be inaccurate in e-commerce recommender systems.
Approach: They propose a framework which integrates the recommender system and dialog generation system by introducing information about users’ preferences.
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Target-Guided Dialogue Response Generation Using Commonsense and Data Augmentation (2022.findings-naacl)

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Challenge: Existing methods for target-guided response generation are inconsistent with human judgement ratings.
Approach: They propose a technique that finds a bridging path between the source and target and uses it to generate transition responses.
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