Papers with data-to-task
Gated Mechanism Enhanced Multi-Task Learning for Dialog Routing (2022.coling-1)
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| Challenge: | Existing methods for dialog routing are mostly heuristic and cannot achieve high-quality performance. |
| Approach: | They propose a multi-task learning framework with a dialog encoder and two tailored gated mechanism modules to solve this problem. |
| Outcome: | The proposed model can play the role of hierarchical information filtering and is non-invasive to existing dialog systems. |