Papers by Zhuoxuan Zhang

4 papers
RAG4ITOps: A Supervised Fine-Tunable and Comprehensive RAG Framework for IT Operations and Maintenance (2024.emnlp-industry)

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Challenge: Large Language Models (LLMs) have improved the open-domain QA’s performance, but how to efficiently handle enterprise-exclusive corpora and build domain-specific QA systems are still not studied for industrial applications.
Approach: They propose a general and comprehensive framework based on Retrieval Augmented Generation (RAG) and facilitate the whole business process of establishing QA systems for IT operations and maintenance.
Outcome: The proposed framework achieves superior results on two kinds of QA tasks.
Towards Generating Controllable and Solvable Geometry Problem by Leveraging Symbolic Deduction Engine (2025.acl-industry)

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Challenge: Compared to math word problems, geometry problems emphasize multi-modal formats and the translation between informal and formal languages.
Approach: They propose a symbolic deduction engine-based geometry problem generation framework that leverages a symbolic deduction engine to generate geometry problems.
Outcome: The proposed method avoids inherent biases in translating natural language into formal language and guarantees to control the generated problems in terms of knowledge points and difficulties by an elaborate checking function.
GuideLLM: Exploring LLM-Guided Conversation with Applications in Autobiography Interviewing (2025.naacl-long)

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Challenge: Large Language Models (LLMs) have demonstrated their effectiveness in human-guided dialogues, but tasks in the real world are more complex and require greater autonomy from LLMs.
Approach: They propose to characterize LLM-guided conversation into three fundamental components: Goal Navigation, Context Management, Empathetic Engagement and implement an interviewing environment for the evaluation of LLMs.
Outcome: The proposed LLM outperforms baseline LLMs in interviewing quality and autobiography generation quality.
Sparse Neurons Carry Strong Signals of Question Ambiguity in LLMs (2025.emnlp-main)

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Challenge: Ambiguity is pervasive in real-world questions, yet large language models often respond with confident answers rather than seeking clarification.
Approach: They show that question ambiguity is linearly encoded in the internal representations of large language models (LLMs) by training linear probes, they identify sparse sets of Ambiguity-Encoding Neurons (AENs)
Outcome: The proposed model outperforms prompting-based and representation-based baselines on ambiguity detection and generalization.

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