Papers by Thomas Park
Automatic Speech Recognition System-Independent Word Error Rate Estimation (2024.lrec-main)
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| Challenge: | Word error rate (WER) is a metric used to evaluate the quality of transcriptions produced by Automatic Speech Recognition systems. |
| Approach: | They propose a hypothesis generation method for ASR system-dependent WER estimation . they use phonetically similar or linguistically more likely alternative words to generate hypotheses . |
| Outcome: | The proposed method outperforms baseline estimators on in-domain data and out-of-domain on Switchboard and CALLHOME. |
Conversation Learner - A Machine Teaching Tool for Building Dialog Managers for Task-Oriented Dialog Systems (2020.acl-demos)
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Swadheen Shukla, Lars Liden, Shahin Shayandeh, Eslam Kamal, Jinchao Li, Matt Mazzola, Thomas Park, Baolin Peng, Jianfeng Gao
| Challenge: | a wide variety of tasks have created a need for flexible task-oriented dialog systems . dialog flows are intuitively interpretable but lack the flexibility needed to handle complex dialogs . |
| Approach: | They propose a machine teaching tool for building dialog managers using familiar tools . they convert the dialog flow into a parametric model and use user-system dialog logs as training data . |
| Outcome: | The proposed tool combines the best of both approaches to build dialog managers . it converts the dialog flow into a parametric model and improves it over time . |