Papers by Matt Mazzola
Conversation Learner - A Machine Teaching Tool for Building Dialog Managers for Task-Oriented Dialog Systems (2020.acl-demos)
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Swadheen Shukla, Lars Liden, Shahin Shayandeh, Eslam Kamal, Jinchao Li, Matt Mazzola, Thomas Park, Baolin Peng, Jianfeng Gao
| Challenge: | a wide variety of tasks have created a need for flexible task-oriented dialog systems . dialog flows are intuitively interpretable but lack the flexibility needed to handle complex dialogs . |
| Approach: | They propose a machine teaching tool for building dialog managers using familiar tools . they convert the dialog flow into a parametric model and use user-system dialog logs as training data . |
| Outcome: | The proposed tool combines the best of both approaches to build dialog managers . it converts the dialog flow into a parametric model and improves it over time . |