Papers by Luce Lefeuvre
Few-Shot Emotion Recognition in Conversation with Sequential Prototypical Networks (2021.emnlp-main)
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| Challenge: | Existing studies on dyadic human-human interactions focus on conversations without specific business objectives. |
| Approach: | They propose a method to detect emotions in a live chat customer service . they propose 'ProtoSeq' for conversational emotion classification using different languages . |
| Outcome: | The proposed method is competitive even when applied to other ones. |
EZCAT: an Easy Conversation Annotation Tool (2022.lrec-1)
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| Challenge: | EZCAT is an annotation tool for textual conversations, but it is not customizable. |
| Approach: | They propose an easy-to-use interface to annotate conversations in a configurable schema . they use it to annnotate private chats and chats, and they use the schema to test it . |
| Outcome: | The proposed interface allows users to control data and annotate conversations in two levels . it eliminates the need for a server and accounts management, and allows users access to data . |