Papers by Chengyuan Ma

6 papers
KEPLET: Knowledge-Enhanced Pretrained Language Model with Topic Entity Awareness (2023.findings-emnlp)

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Challenge: Pre-trained language models (PLMs) have shown their superiority by pre-training on unstructured text corpus and then fine-tuning on downstream tasks.
Approach: They propose a Knowledge-Enhanced Pre-trained LanguagE model with Topic entity awareness that incorporates the interactions between tokens and mentioned entities in pre-training.
Outcome: The proposed model incorporates the interactions between tokens and mentioned entities in pre-training and is more effective on entity-centric tasks.
CL-QR: Cross-Lingual Enhanced Query Reformulation for Multi-lingual Conversational AI Agents (2023.emnlp-industry)

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Challenge: Existing QR systems that reformulate defective user queries are limited in English due to the scarcity of non-English QR labels.
Approach: They propose a query reformulation method which reformulates defective user queries to improve non-English QR performance.
Outcome: The proposed framework improves non-English QR performance by leveraging abundant reformulation resources in English.
Self-Aware Feedback-Based Self-Learning in Large-Scale Conversational AI (2022.naacl-industry)

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Challenge: Large-scale conversational AI systems require constant update to adapt to changing customer behavior and trends . lack of self-awareness in feedback-based systems can cause degradation of performance . et al., e. alderman and scott k. d. argues that such systems are not scalable enough to sustain the rapid update pace of conversational systems.
Approach: They propose a superposition-based model that reactively learns local-adaptive decision boundaries . they propose rewritings with a bi-variate beta setting to improve the model's performance .
Outcome: The proposed model improves the PR-AUC by 27.45% and reduces relative defect reductions by 31.22% . the proposed model can adapt faster to changes in global preferences across a large number of customers .
ConFit v2: Improving Resume-Job Matching using Hypothetical Resume Embedding and Runner-Up Hard-Negative Mining (2025.findings-acl)

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Challenge: Existing methods to model resume-job fit are sparse since job seekers apply to only a few jobs.
Approach: They propose two techniques to enhance the encoder’s contrastive training process by augmenting job data with hypothetical reference resume generated by a large language model and creating high-quality hard negatives from unlabeled resume/job pairs using a novel hard-negative mining strategy.
Outcome: The proposed method outperforms ConFit and prior methods on two real-world datasets and achieves an average improvement of 13.8% in recall and 17.5% in nDCG across job-ranking and resume-ranker tasks.
SLIM: Subtrajectory-Level Elimination for More Effective Reasoning (2025.findings-emnlp)

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Challenge: Notable examples include OpenAI’s o1/o3/o4 series and DeepSeek-R1 .
Approach: They develop a framework to identify suboptimal subtrajectories based on human-established criteria . they also use a sampling algorithm to select data whose reasoning process is free from suboptimally subtravertories to the highest degree .
Outcome: The proposed method reduces the number of suboptimal subtrajectories by 25.9% during the inference process.
Improving Contextual Query Rewrite for Conversational AI Agents through User-preference Feedback Learning (2023.emnlp-industry)

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Challenge: Contextual query rewriting (CQR) is a crucial component in Conversational AI agents, leveraging contextual information from previous user-agent conversations to improve comprehension of current user intent.
Approach: They propose a framework to enhance the CQR model's capability in generating user preference-aligned rewrites.
Outcome: The proposed framework improves the CQR model's ability to generate user preference-aligned rewrites.

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