Challenge: a new approach to contentful neural conversation is proposed . end-to-end models are effective in learning fluent responses, but their responses are often vacuous and uninformative.
Approach: They propose a model that provides the conversation model with relevant text on the fly as a source of external knowledge.
Outcome: The proposed model improves the informativeness and diversity of generated output compared to previous methods.

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Response-Anticipated Memory for On-Demand Knowledge Integration in Response Generation (2020.acl-main)

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Challenge: Neural conversation models generate appropriate but non-informative responses in general.
Approach: They propose to construct a document memory with anticipated responses in mind using a teacher-student framework and a student's input.
Outcome: The proposed model outperforms the state-of-the-art for the Conversing by Reading task.
External Knowledge Acquisition for End-to-End Document-Oriented Dialog Systems (2023.eacl-main)

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Challenge: End-to-end neural models for conversational AI often assume that a response can be generated by considering only the knowledge acquired during training.
Approach: They propose an architecture for document-oriented conversations with access to external knowledge sources.
Outcome: The proposed architecture outperforms baseline models on the Wizard of Wikipedia dataset by 10.3% and 7.4%.
Towards Content Transfer through Grounded Text Generation (N19-1)

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Challenge: Recent work in neural natural language generation has attracted significant interest in controlling the form of text, such as style, persona, and wordiness.
Approach: They propose a task where the task is to generate a next sentence in a document that fits its context and is grounded in . external textual source such as a news story.
Outcome: The proposed task is based on 640k Wikipedia referenced sentences paired with the source articles to show significant improvements against baselines.
Extending Neural Generative Conversational Model using External Knowledge Sources (D18-1)

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Challenge: Existing generative dialogue models lack coherence and are content poor . however, current models lack the capacity to handle large unstructured knowledge sources.
Approach: They propose an architecture to incorporate unstructured knowledge sources to enhance the next utterance prediction in chit-chat type of generative dialogue models.
Outcome: The proposed architecture improves the next utterance prediction in chit-chat type of generative dialogue models by incorporating external knowledge from Wikipedia summaries and the NELL knowledge base.
Towards End-to-End Open Conversational Machine Reading (2023.findings-eacl)

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Challenge: Existing approaches to the problem of open-retrieval conversational machine reading (OR-CMR) use two separate modules to approach the problem's two successive sub-tasks.
Approach: They propose to model OR-CMR as a unified text-to-text task in a fully end-to end style and propose to use a text-based approach to solve the problem.
Outcome: Experiments on the ShARC and OR-ShARC dataset show that the proposed framework can generalize to different backbone models.
Summary Grounded Conversation Generation (2021.findings-acl)

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Challenge: Existing datasets for conversation summarization are small due to the lack of large-scale datasets.
Approach: They propose three approaches to generate summary grounded conversations, and evaluate the generated conversations using automatic measures and human judgements.
Outcome: The proposed models can generate entire conversations with only a summary of a conversation as the input.
DIRECT: Direct and Indirect Responses in Conversational Text Corpus (2021.findings-emnlp)

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Challenge: Neural conversation models have been able to generate fluent responses through training on a dialogue corpus, but they lack the ability to reveal the implied intentions of users.
Approach: They propose to train neural conversation models on a dialogue corpus that provides pragmatic paraphrases to advance techniques for natural language understanding in dialogue systems.
Outcome: The proposed corpus provides 71,498 pairs of indirect–direct utterance pairs accompanied by a multi-turn dialogue history extracted from the MultiWoZ dataset.
DIALOGPT : Large-Scale Generative Pre-training for Conversational Response Generation (2020.acl-demos)

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Challenge: DIALOGPT is a large, tunable neural conversational response generation model . trained on 147M conversation-like exchanges extracted from Reddit comment chains .
Approach: They present a large, tunable neural conversational response generation model, DIALOGPT . the model is trained on 147M conversation-like exchanges extracted from Reddit comment chains .
Outcome: The proposed model can generate more relevant, contentful and context-consistent responses than baseline systems.
Improving Neural Conversational Models with Entropy-Based Data Filtering (P19-1)

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Challenge: Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances.
Approach: They propose an unsupervised method of filtering dialog datasets by removing generic utterances from training data using an entropy-based approach that does not require human supervision.
Outcome: The proposed method improves dialog quality as chatbots learn to output more diverse responses to open-ended utterances.
Bootstrapping a Neural Conversational Agent with Dialogue Self-Play, Crowdsourcing and On-Line Reinforcement Learning (N18-3)

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Challenge: End-to-end neural models for conversational agents require large corpus of dialogues to learn effectively.
Approach: They propose a method for building an agent for arbitrary tasks by combining dialogue self-play and crowd-sourcing.
Outcome: The proposed approach can be quickly bootstrapped to deploy in front of users and further optimized via interactive learning from actual users.

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