Challenge: Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances.
Approach: They propose an unsupervised method of filtering dialog datasets by removing generic utterances from training data using an entropy-based approach that does not require human supervision.
Outcome: The proposed method improves dialog quality as chatbots learn to output more diverse responses to open-ended utterances.

Similar Papers

Generating More Interesting Responses in Neural Conversation Models with Distributional Constraints (D18-1)

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Challenge: Neural conversation models tend to generate safe, generic responses for most inputs . this is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation.
Approach: They propose a distributional constraint approach that incorporates side information into the generated responses.
Outcome: The proposed approach generates responses that are less generic without sacrificing plausibility.
Better Conversations by Modeling, Filtering, and Optimizing for Coherence and Diversity (D18-1)

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Challenge: Existing encoder-decoder models for open domain dialogue generate generic, uninformative, and non-coherent responses.
Approach: They propose to introduce a measure of coherence as the GloVe embedding similarity between dialogue context and generated response to improve output diversity.
Outcome: The proposed model improves on the OpenSubtitles corpus in terms of BLEU score and diversity metrics.
More Diverse Dialogue Datasets via Diversity-Informed Data Collection (2020.acl-main)

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Challenge: Existing approaches to generate conversational dialogue produce uninteresting, predictable responses.
Approach: They propose a method to collect and determine more diverse data from conversational participants . they use dynamically computed corpus-level statistics to determine which conversational participant to collect data from .
Outcome: The proposed method produces significantly more diverse data than baseline methods and better results on emotion classification and dialogue generation tasks.
DIALOGPT : Large-Scale Generative Pre-training for Conversational Response Generation (2020.acl-demos)

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Challenge: DIALOGPT is a large, tunable neural conversational response generation model . trained on 147M conversation-like exchanges extracted from Reddit comment chains .
Approach: They present a large, tunable neural conversational response generation model, DIALOGPT . the model is trained on 147M conversation-like exchanges extracted from Reddit comment chains .
Outcome: The proposed model can generate more relevant, contentful and context-consistent responses than baseline systems.
Towards Less Generic Responses in Neural Conversation Models: A Statistical Re-weighting Method (D18-1)

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Challenge: Experimental results show that Sequence-to-sequence models tend to generate generic/dull responses .
Approach: They propose a statistical re-weighting method that assigns different weights for multiple responses of the same query.
Outcome: The proposed method improves acceptance rate of generated responses and significantly reduces generated generic responses.
RecInDial: A Unified Framework for Conversational Recommendation with Pretrained Language Models (2022.aacl-main)

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Challenge: Existing generative methods to recommend items are shallowly integrated into the model training and have poor chit-chat ability.
Approach: They propose a framework that integrates recommendation into the dialog generation by introducing a vocabulary pointer.
Outcome: The proposed framework outperforms the state-of-the-art models on a benchmark dataset.
AUGUST: an Automatic Generation Understudy for Synthesizing Conversational Recommendation Datasets (2023.findings-acl)

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Challenge: Existing work on conversational recommendation systems lacks high-quality data . existing datasets lack large-scale and high-level data based on human annotators .
Approach: They propose an automatic dataset synthesis approach that generates large-scale recommendation dialogues using structured graphs based on user-item information from the real world.
Outcome: The proposed approach can generate large-scale and high-quality recommendation dialogues . it exploits user preferences, knowledge graphs, and conversation ability from existing datasets based on real-world data .
Using In-Context Learning to Improve Dialogue Safety (2023.findings-emnlp)

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Challenge: Recent work has highlighted safety issues with large neural-based conversational models.
Approach: They propose a retrieval-based approach for reducing bias and toxicity in chatbot responses . they retrieve demonstrations of safe responses to similar dialogue contexts to generate a response .
Outcome: The proposed method reduces bias and toxicity in three chatbot models . it can be used in compliment to existing dialogue safety approaches, such as RLHF.
Contextualized Query Embeddings for Conversational Search (2021.emnlp-main)

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Challenge: Existing approaches to conversational search use multiple inference pipelines that require long inference times . despite their effectiveness, such a pipeline often includes multiple neural models that require longer inference time.
Approach: They propose to integrate conversational query reformulation directly into a dense retrieval model . they use a dataset with pseudo-relevance labels to overcome the lack of training data .
Outcome: The proposed model rewrites conversational queries as dense representations in conversational search and open-domain question answering datasets.
Data Collection and End-to-End Learning for Conversational AI (D19-2)

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Challenge: tutorial aims to familiarise research community with recent advances in statistical dialogue systems . focus of tutorial is on learning end-to-end from data and their relation to more common modular systems.
Approach: This tutorial aims to familiarise the research community with the latest advances in statistical dialogue systems . the focus of the tutorial is on recently introduced end-to-end learning for dialogue systems and their relation to more common modular systems.
Outcome: This tutorial aims to familiarise the research community with the recent advances in statistical dialogue systems for open-domain and task-based dialogue paradigms.

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