Hey Siri. Ok Google. Alexa: A topic modeling of user reviews for smart speakers (D19-55)
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| Challenge: | Using coherence scores to choose topics, we test whether the results help us to understand user interests and concerns. |
| Approach: | They analyze user reviews from Best Buy US website for smart speakers to determine whether they provide useful information for product analysis. |
| Outcome: | The proposed models capture brand performance and differences and differentiate the market into two distinct groups with different properties. |
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