Challenge: Dialogue acts are important in conversation modeling, but they are rarely available for new conversations.
Approach: They propose an end-to-end multi-task model that integrates dialogue acts with context and response in a crossway fashion.
Outcome: The proposed model improves the accuracy of the dialogue act prediction task and the MRR for the response selection task.

Similar Papers

Dialogue-act-driven Conversation Model : An Experimental Study (C18-1)

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Challenge: In the last decade, natural language processing and machine learning have come a long way towards building an automated dialogue system.
Approach: They propose a way to encode dialogue act information and use it to build a model that can use it in a natural way.
Outcome: The proposed model outperforms baseline models on a new daily dialogue dataset and achieves an MRR of about 84.8%.
Multi-Domain Dialogue Acts and Response Co-Generation (2020.acl-main)

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Challenge: Existing pipeline approaches for task-oriented dialogue systems tend to predict multiple dialogue acts first and use them to assist response generation.
Approach: They propose a neural co-generation model that generates dialogue acts and responses concurrently and preserves semantic structures of multi-domain dialogue acts.
Outcome: The proposed model improves over state-of-the-art models in automatic and human evaluations on a large-scale dataset.
Learning a Simple and Effective Model for Multi-turn Response Generation with Auxiliary Tasks (2020.emnlp-main)

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Challenge: Existing approaches to multi-turn response generation for open-domain dialogues have a complexity problem . auxiliary tasks that relate to context understanding can guide the learning of the generation model .
Approach: They propose a multi-turn response generation model that has a simple structure yet can effectively leverage conversation contexts for response generation.
Outcome: The proposed model outperforms state-of-the-art models in response quality and human judgment . it also enjoys a faster decoding process .
Training Neural Response Selection for Task-Oriented Dialogue Systems (P19-1)

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Challenge: Despite their popularity, retrieval-based models have had modest impact on task-oriented dialogue systems . main obstacle to their application is the low-data regime of most task-orientated dialogue tasks . e-commerce, banking, and other domains are applications of retrieval models .
Approach: They propose a method which pretrains a retrieval-based model on large general-domain conversational corpora and fine-tunes it for the target dialogue domain.
Outcome: The proposed method is evaluated on five diverse domains, ranging from e-commerce to banking.
Modeling Long Context for Task-Oriented Dialogue State Generation (2020.acl-main)

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Challenge: Existing approaches to dialogue state tracking are limited to scenarios with infinite slot values and prediction of unseen slot values.
Approach: They propose a multi-task learning model with a simple yet effective utterance tagging technique and a bidirectional language model as an auxiliary task for task-oriented dialogue state generation.
Outcome: The proposed model achieves state-of-the-art accuracy on the MultiWOZ 2.0 dataset.
Multi-turn Response Selection using Dialogue Dependency Relations (2020.emnlp-main)

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Challenge: Existing models for multi-turn response selection ignore the dependencies between the turns.
Approach: They propose a dialogue extraction algorithm to transform a dialog history into threads based on their dependency relations.
Outcome: The proposed model outperforms the state-of-the-art models on DSTC7 and DSTF8* with competitive results on UbuntuV2 .
How to Represent Context Better? An Empirical Study on Context Modeling for Multi-turn Response Selection (2022.findings-emnlp)

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Challenge: Existing work on building a conversational system for open domain human-machine conversation is attracting more attention . early models concatenate all utterances or independently encode each dialogue turn, which may lead to an inadequate understanding of dialogue status.
Approach: They propose to use a turn-aware context modeling layer to adapt existing models . they propose to model multi-turn contexts from the perspective of sequential relationship, local relationship, and query-alike manner .
Outcome: The proposed method can be adapted to several advanced response selection models.
Dialogue-Act Prediction of Future Responses Based on Conversation History (P19-2)

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Challenge: Sequence-to-sequence models are a common approach to develop chatbots, but they are prone to a black-box response generation process.
Approach: They propose a method to predict a DA of the next response based on the history of previous utterances and their DAs.
Outcome: The proposed model achieves 10.8% higher F1-score and 3.0% higher accuracy on DA prediction compared to baseline using only a single utterance .
Mars: Modeling Context & State Representations with Contrastive Learning for End-to-End Task-Oriented Dialog (2023.findings-acl)

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Challenge: Empirical results show dialog context representations are more conducive to multi-turn task-oriented dialog.
Approach: They propose an end-to-end task-oriented dialog system with two contrastive learning strategies to model relationship between dialog context and belief/action state representations.
Outcome: Empirical results show that dialog context representations are more conducive to multi-turn task-oriented dialog.
Dialogue Act-Aided Backchannel Prediction Using Multi-Task Learning (2023.findings-emnlp)

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Challenge: Backchanneling is a form of feedback that is produced by listeners in a conversation . since the advent of ChatGPT, modern dialogue systems exhibit answer quality levels on par with humans in various professions.
Approach: They propose a multi-task learning approach that learns textual representations for the task of backchannel prediction in tandem with dialogue act classification.
Outcome: The proposed approach improves the prediction of specific backchannels by up to 2.0% in F1 . the audio encoder is pre-trained in a self-supervised fashion using voice activity projection .

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