Challenge: Existing evaluation metrics are not capable of evaluating text quality.
Approach: They propose a metric that compares system output against reference texts based on semantics rather than surface forms.
Outcome: The proposed metric shows a high correlation with human judgment of text quality on a number of text generation tasks.

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Automatic Text Evaluation through the Lens of Wasserstein Barycenters (2021.emnlp-main)

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Challenge: metric BaryScore is used to evaluate text generation based on deep contextualized embeddings.
Approach: They propose to model the layer output of deep contextualized embeddings as a probability distribution rather than a vector embeddable layer.
Outcome: The proposed metric outperforms other BERT based metrics and exhibits more consistent behaviour in particular for text summarization.
Sentence Pair Embeddings Based Evaluation Metric for Abstractive and Extractive Summarization (2022.lrec-1)

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Challenge: Existing evaluation metrics, such as ROUGE and BLEU, rely on exact word matching and fail to capture semantic similarity.
Approach: They propose to use contextualized word or sentence embeddings to capture semantic similarity between sentences to evaluate text summarization methods.
Outcome: The proposed evaluation metric shows that it performs faster than the current state-of-the-art on the SummEval dataset.
Curious Case of Language Generation Evaluation Metrics: A Cautionary Tale (2020.coling-main)

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Challenge: a few popular metrics are still used to evaluate language generation systems despite their known limitations.
Approach: They propose to use automatic metrics to evaluate language generation systems . they show that they prefer system outputs to human-authored texts .
Outcome: The proposed metrics are insensitive to correct translations of rare words and can yield high scores when given a single sentence as system output for the entire test set.
GPTScore: Evaluate as You Desire (2024.naacl-long)

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Challenge: Existing evaluation frameworks for text generation are not adequate to assess the quality of the generated outputs.
Approach: They propose a framework that utilizes emergent abilities of generative pre-trained models to evaluate generated texts.
Outcome: The proposed evaluation framework can achieve what one desires to evaluate for texts simply by natural language instructions.
On the Effectiveness of Automated Metrics for Text Generation Systems (2022.findings-emnlp)

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Challenge: Existing evaluation methods lack a sound theoretical foundation for evaluation campaigns . imperfect automated metrics and insufficiently sized test sets are some of the factors that cause uncertainty.
Approach: They propose a theoretical framework that incorporates different sources of uncertainty, such as imperfect automated metrics and insufficiently sized test sets.
Outcome: The proposed model can be leveraged to improve evaluation protocols regarding reliability, robustness, and significance of the evaluation outcome.
Sentence Mover’s Similarity: Automatic Evaluation for Multi-Sentence Texts (P19-1)

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Challenge: Existing automatic metrics for evaluating text are expensive and time-consuming.
Approach: They propose automatic metrics that evaluate text in a continuous space using word and sentence embeddings.
Outcome: The proposed method outperforms ROUGE on machine-generated summaries and human-authored essays on human-generated texts.
RaTEScore: A Metric for Radiology Report Generation (2024.emnlp-main)

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Challenge: Existing metrics to evaluate the quality of medical reports are limited due to the complexity of clinical free-form texts.
Approach: They propose a new metric to assess the quality of medical reports generated by AI models.
Outcome: The proposed metric is based on a medical NER dataset and trained on NER models . it aligns more closely with human preference than existing metrics, the authors show .
Correction of Errors in Preference Ratings from Automated Metrics for Text Generation (2023.findings-acl)

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Challenge: Existing evaluation methods are over-confident in assigning significant differences between systems . Currently, the most reliable evaluation methods for text generation are human-based evaluations.
Approach: They propose to combine human ratings with automated ratings to reduce the amount of human ratings needed to arrive at robust results.
Outcome: The proposed evaluation protocol reduces the amount of human ratings by 50% while yielding the same evaluation outcome as the pure human evaluation in 95% of cases.
Evaluating Text Generation Quality Using Spectral Distances of Surprisal (2025.findings-emnlp)

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Challenge: Existing metric fails to capture text surprisal, but FACE-2 produces stronger agreement with human preferences.
Approach: They propose a new automatic evaluation metric for open-ended text generation . they propose metric that extracts the dynamic patterns (spectrum) of text surprisal .
Outcome: The proposed metric outperforms existing methods in revealing the model scaling effect . it produces stronger agreement with human preferences from a large human-annotated dataset .
Putting Evaluation in Context: Contextual Embeddings Improve Machine Translation Evaluation (P19-1)

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Challenge: Existing evaluation metrics are limited and can be easily portable to new languages.
Approach: They propose a simple unsupervised metric and additional supervised metrics which rely on contextual word embeddings to encode the translation and reference sentences.
Outcome: The proposed model outperforms existing metrics on the WMT 2017 dataset and is more accurate than existing models.

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