Challenge: Existing NLRec approaches use Dense Retrieval to compute item relevance scores . DR views the request as the sole relevance label, leading to a weak proxy for query relevance.
Approach: They propose to use Gaussian Process Regression to model item relevance . they propose to combine LLM with a Gauss-based kernel to model multimodal relevance judging .
Outcome: The proposed approach outperforms simpler unimodal kernels and baseline methods by up to 65% on four NLRec datasets and two LLM backbones.

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