Effective Red-Teaming of Policy-Adherent Agents (2025.emnlp-main)

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Challenge: Large Language Model (LLM)-based agents are increasingly used in domains with strict policies, such as refund eligibility or cancellation rules.
Approach: They propose a multi-agent red-teaming system that leverages policy-aware persuasive strategies to undermine a policy-adherence agent in a customer-service scenario.
Outcome: The proposed model outperforms jailbreak methods and tau-break to assess agent's robustness against manipulative user behavior.

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