Challenge: Recent evaluations of Large Language Models (LLMs) focus on their zero-shot/few-shot capabilities for basic natural language tasks and their ability to translate instructions into tool APIs.
Approach: They propose a PowerPoint Task Completion benchmark to assess LLMs’ ability to create and edit PPT files based on user instructions.
Outcome: The proposed system outperforms open-source and closed LLMs with 75.1% accuracy in single-turn dialogue testing but only achieves 6% session accuracy.

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PPTC-R benchmark: Towards Evaluating the Robustness of Large Language Models for PowerPoint Task Completion (2024.findings-emnlp)

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Challenge: Large Language Models (LLMs) are increasingly used for task completion in real-world situations.
Approach: They propose a PowerPoint Task Completion-Robustness (PPTC-R) benchmark to measure LLMs’ robustness to the user PPT task instruction and software version (Powerpoint).
Outcome: The proposed benchmark compares 3 closed-source and 4 open-source LLMs to the PowerPoint task instruction and software version (Powerpoint) .
Benchmarking Generation and Evaluation Capabilities of Large Language Models for Instruction Controllable Summarization (2024.findings-naacl)

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Challenge: Recent studies have found that large language models (LLMs) can achieve state-of-the-art performance on generic summarization benchmarks, but their performance on more complex summarizing task settings is less studied.
Approach: They benchmark large language models on instruction controllable text summarization . they use 4 evaluation protocols and 11 LLMs to evaluate their performance .
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GPT-Fathom: Benchmarking Large Language Models to Decipher the Evolutionary Path towards GPT-4 and Beyond (2024.findings-naacl)

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Challenge: Existing LLM leaderboards often reference scores reported in other papers without consistent settings and prompts, which may encourage cherry-picking favored settings and for better results.
Approach: They propose an open-source and reproducible LLM evaluation suite built on top of OpenAI Evals that systematically evaluates 10+ leading LLMs and OpenAI’s legacy models on 20+ curated benchmarks across 7 capability categories.
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BenchMAX: A Comprehensive Multilingual Evaluation Suite for Large Language Models (2025.findings-emnlp)

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Challenge: Existing multilingual benchmarks focus primarily on language understanding tasks.
Approach: They develop a multi-way multilingual benchmark that measures critical capabilities of large language models across languages.
Outcome: Extensive experiments on BenchMAX reveal uneven utilization of core capabilities across languages, emphasizing the performance gaps that scaling model size alone does not resolve.
Evaluation Metrics in the Era of GPT-4: Reliably Evaluating Large Language Models on Sequence to Sequence Tasks (2023.emnlp-main)

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Challenge: Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape . established automatic evaluation metrics are poor surrogates, correlating weakly with human judgement.
Approach: They propose to use both automatic and human evaluation to evaluate generative LLMs on three NLP benchmarks: text summarisation, text simplification and grammatical error correction.
Outcome: The proposed model outperforms many popular models according to human reviewers on the majority of metrics, while scoring much worse when using classic automatic evaluation metrics.
MT-Eval: A Multi-Turn Capabilities Evaluation Benchmark for Large Language Models (2024.emnlp-main)

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Challenge: Existing evaluation frameworks focus on single-turn evaluations, overlooking the models’ capabilities in multi-turn interactions.
Approach: They propose a benchmark to evaluate the multi-turn conversational abilities of large language models (LLMs) by analyzing human-LLM conversations and constructing multi-turned queries for each category using GPT-4.
Outcome: The proposed model outperforms open-source models in multi-turn tasks while retaining and recalling historical information.
Large Language Models Can Not Perform Well in Understanding and Manipulating Natural Language at Both Character and Word Levels? (2024.findings-emnlp)

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Challenge: Large language models (LLMs) still exhibit significant deficiencies in basic language understanding and manipulation.
Approach: They propose a bilingual benchmark to assess the performance of Large language models . they use a set of 15 simple text editing tasks to examine their capabilities .
Outcome: The proposed benchmark aims to assess the performance of Large language models in basic language tasks.
An Empirical Study of Many-to-Many Summarization with Large Language Models (2025.acl-long)

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Challenge: Recent studies have shown that large language models (LLMs) have strong multilingual abilities, giving them the potential to perform M2MS in real applications.
Approach: They propose to use many-to-many summarization (M2MS) to generate a brief summary in any language given a document also in any other language.
Outcome: The proposed model outperforms zero-shot LLMs in terms of automatic evaluations.
MEGAVERSE: Benchmarking Large Language Models Across Languages, Modalities, Models and Tasks (2024.naacl-long)

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Challenge: Several new LLMs have been introduced necessitating their evaluation on non-English languages.
Approach: They perform a thorough evaluation of the non-English capabilities of SoTA LLMs by comparing them on the same set of multilingual datasets.
Outcome: The proposed model outperforms models on multilingual datasets on 22 languages including low-resource African languages.
A User-Centric Multi-Intent Benchmark for Evaluating Large Language Models (2024.emnlp-main)

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Challenge: Existing benchmarks focus on specific predefined model abilities, such as world knowledge, reasoning, etc., making it difficult for users to determine which LLM best suits their particular needs.
Approach: They propose to evaluate large language models from a user-centric perspective and use real-world use cases to identify their effectiveness under distinct intents.
Outcome: The proposed benchmarks achieve a correlation between human preference and the user-reported scenarios and human intents.

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