Challenge: Existing metrics for engagingness evaluate the response without the conversation history, are designed for one dataset, or have limited correlation with human annotations.
Approach: They propose to use large language models to evaluate engagingness in dialogue . they propose to include prompts and translated prompts in the model .
Outcome: The proposed model outperforms existing methods on evaluation of engagingness in dialogue across languages.

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Challenge: Large Language Models lack cultural representation and diversity in their generations . lack of demographic diversity can lead to unfair lack of exposure of artists .
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What Makes a Good Natural Language Prompt? (2025.acl-long)

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Challenge: Existing studies on prompt quality show imbalanced support across models and tasks, and research gaps.
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You don’t need a personality test to know these models are unreliable: Assessing the Reliability of Large Language Models on Psychometric Instruments (2024.naacl-long)

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Challenge: Large Language Models (LLMs) are popular for research in social sciences . currently, prompting LLMs is insufficient to accurately and reliably capture model perceptions, and we discuss potential alternatives to improve this.
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EnDex: Evaluation of Dialogue Engagingness at Scale (2022.findings-emnlp)

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Challenge: Existing models that measure engagement use expensive human annotas and abstract definitions of the term.
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What do Large Language Models Need for Machine Translation Evaluation? (2024.emnlp-main)

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Challenge: Existing research shows that large language models can perform better in machine translation tasks.
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Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration (2023.findings-emnlp)

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Challenge: Recent studies have shown that ChatGPT has limitations such as failing to ask clarifying questions to ambiguous queries or refusing problematic user requests.
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DialogBench: Evaluating LLMs as Human-like Dialogue Systems (2024.naacl-long)

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Challenge: Existing benchmarks only evaluate LLMs' abilities for task completion as assistant AI.
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Evaluating the Effectiveness of Large Language Models in Establishing Conversational Grounding (2024.emnlp-main)

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Challenge: despite its importance, there has been limited research on conversational grounding in recent years . pre-trained language models have been costly and time-consuming to evaluate .
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DIALIGHT: Lightweight Multilingual Development and Evaluation of Task-Oriented Dialogue Systems with Large Language Models (2024.naacl-demo)

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Challenge: DIALIGHT is a toolkit for developing and evaluating multilingual Task-Oriented Dialogue systems.
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Towards Holistic Evaluation of Large Audio-Language Models: A Comprehensive Survey (2025.emnlp-main)

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Challenge: Recent advances in large audio-language models (LALMs) have expanded their impact beyond natural language processing (NLP) to multimodal domains.
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